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Hardware Issues - Singapore Reseller Server SGMint1 (Resolved)
Posted by Sarah J on 06 June 2018 02:31 AM


Singapore reseller server SGmint1 is offline due to hardware issues. We are in contact with the DC engineers on this.

We have already replaced the fault RAM twice on the server with the last two downtime's and right now we suspect the error as pointed either to the Memory slots or the memory controller integrated to the board, this we are planning to replace the server motherboard today.

We will be keeping you updated here regarding the upgrade process. We understand our customers and this is not something which we ever would like to happen, we are on top heels to fix this issue.

We will be keeping the news updated, progressively.If you have any questions please feel free to talk to us over chat or open a ticket.


Update 1: Motherboard Replacement is scheduled at 7PM SGT (Today)