Hello,

We would like to inform you that the recent cPanel/WHM security incident (CVE-2026-41940) has caused corruption to the server operating system, resulting in several system modules not functioning properly.

To ensure service stability and security, we will be replacing the OS drive and performing a fresh operating system installation on May 13 at 9:00 PM SGT.

Please note the following:

• Your server IP addresses will remain unchanged after the migration.
• The migration and restoration process is expected to take approximately 48–72 hours to complete.

Our team is fully committed to completing this process as quickly and safely as possible while minimizing disruption to your services.

We understand the importance of keeping you informed, and we will continue to provide regular updates regarding the migration progress through this news thread.

If you have any questions or concerns, please do not hesitate to contact our technical support team.

Thank you for your understanding, patience, and continued trust in our services.

Best Regards,

SkyNetHosting.Net

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Update:

Hello,

We would like to inform you that the migration and restoration process for the SGVIP4 server has now been completed successfully, and the services are currently accessible and operational.

Please note that the server IP addresses remain unchanged for SGVIP4, therefore no DNS or A record changes are required from your end.

You may access the server services using the following direct URLs:

WHM Access:

https://sgvip4.noc401.com:2087/

cPanel Access:

https://sgvip4.noc401.com:2083/

If you encounter any issues accessing your websites, cPanel accounts, or related services, please reach out to us on ticket with the affected domain name(s) so that we can investigate and assist you further.

Please also note that we are currently handling a significantly high volume of support requests related to the recent incident. As a result, there may be a delay in our response times. We kindly request your patience and recommend replying only to your latest active ticket regarding the same issue to help us avoid duplicate handling and assist all clients more efficiently.

We sincerely appreciate your patience, cooperation, and understanding throughout this process.

 Thank you,

Skynethosting.net