Hello,

We would like to inform you that the recent cPanel/WHM security incident (CVE-2026-41940) has caused corruption to the server operating system, resulting in several system modules not functioning properly.

To ensure service stability and security, we will be replacing the OS drive and performing a fresh operating system installation on May 13 at 12:00 PM SGT.

Please note the following:

• Your server IP addresses will remain unchanged after the migration.
• The migration and restoration process is expected to take approximately 48–72 hours to complete.

Our team is fully committed to completing this process as quickly and safely as possible while minimizing disruption to your services.

We understand the importance of keeping you informed, and we will continue to provide regular updates regarding the migration progress through this news thread.

If you have any questions or concerns, please do not hesitate to contact our technical support team.

Thank you for your understanding, patience, and continued trust in our services.

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We are pleased to inform you that the server migration and restoration process has now been completed successfully, and the services are currently accessible.

Please note the following important updates regarding DNS configuration:

• If your domains are using our default nameservers, no DNS changes are required from your end.
• If you are using external DNS providers or services such as Cloudflare, please ensure that your domain A records are pointed to the following IP address:

64.120.114.206

Due to the temporary shortage of IP availability following the migration process, we have currently assigned a single shared IP address for domain resolution on the server. Additional IP addresses will be gradually added and assigned to accounts accordingly.

Once the new IP allocations are completed, we will provide further updates and notify you regarding any required DNS changes for your domains.

We sincerely appreciate your patience, cooperation, and understanding throughout this process.

Thank you,

Skynethosting.net