<![CDATA[SkyNetHosting.Net Inc.]]> <![CDATA[I'm trying to place an order but my credit card is getting declin...]]> We am sorry to hear that you are unable to process your order. Please understand that there are several causes which can prevent a credit card from being successfully processed.

First, we strongly advise that you contact your bank and confirm that the failure is not related to the issuing bank declining the transaction. If the issuing bank confirms there is no problem with your account make sure that you are entering all the digits of the the credit card number in a single sequence with no spaces or dashes.

Please note, 2Checkout.com requires that you enter your card verification number (CVV code), if one is available. The verification number is a 3 or 4-digit number printed on your card. For instructions on locating your CVV code please click here.

In addition, please make sure that the billing address and name are exactly as it appears on your billing statement for that credit card. Any deviations from the address listed with your bank can result in failure of the transaction. All orders must include a full phone number and email address.
Also, almost all error messages can be resolved by following the steps below. Please do the following before trying to place the order again.

1. Delete the cache and cookies from your computer. To do this in IE:
1) Open Internet Explorer and click on Tools
2) Click on Internet Options
3) On the General Tab, in the middle of the screen, click on Delete Files
4) You may also want to check the box 'Delete all offline content'
5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive.

To do this in Mozilla ( Netscape, FireFox, etc )

1) Open your browser and click on Tools
2) Click on Options
3) Select Privacy
4) Click on the buttons to Clear your Cookies and Cache

2. Restart your computer and attempt to make this purchase again.

Rest assured, your business is very important to us, if you are still unable to complete your order please contact us via our Help Desk or Live Chat or you can directly call 2CO Customer Service Support Center so that they can properly assist you. The 2CO Customer Billing Support Center is open 24 hours a day, everyday of the week.

2CO Customer Support/Client Billing Issues:
1.614.921.2450 Main Number (international)
1.877.294.0273 Toll-Free (US and Canada)
0.871.871.8283 United Kingdom

Facsimile
1.614.921.2451 Main Number
1.866.921.2451 Toll Free (US & Canada)


Thank you.

SkyNetHosting.Net/2Checkout.com Customer Care

]]> <![CDATA[Server Specifications]]> Server Specifications 

Master Reseller Plans:

USA: 32/40 CPU + 128GB RAM + 100% NVMe SSD's  

Reseller Plans:

(VIP) CORPORATE USA: 32/40 CPU + 128GB RAM + 100% NVMe SSD's

(VIP) USA: 16/24/32/40 CPU + 24/72/128GB RAM + 100% Pure SSD's

(VIP) UK/Netherlands: 8 CPU + 8/16/32GB RAM + 100% Pure SSD's

(VIP) Singapore/India/Japan/Australia/Hong Kong: 8/16/32 CPU + 8/16/32/64/96GB RAM + 100% SSD's

South Africa/Brazil (VIP): 8 CPU + 8/16GB RAM + SATA HDD's

Netherlands (Europe): 8 CPU + 16GB RAM + SATA Drives

UK (Europe): 4/8 CPU, 8/16GB RAM + SATA Drives

Singapore: 8 CPU + 8/16GB RAM + SATA HDD's

USA: 8 CPU, 8GB RAM Servers with SATA HDD's

Australia: 8 CPU + 8/16GB RAM + SATA HDD's

Japan: 8 CPU + 8/16GB RAM + SATA HDD's

Hong Kong: 8 CPU, 8GB RAM Servers with SATA HDD's

India: 4 CPU, 8GB RAM Servers with SATA HDD's

South Africa/Brazil: 8 CPU + 8/16GB RAM + SATA HDD's

Port Speed - IN/US/UK/NL/SG/HK/AUS/JP: 1000Mbps 

VPS Plans:

Singapore: 24 CPU + 32/128GB RAM + 100% Pure SSD's

USA/UK: 8/24 CPU + 8/64GB RAM + SATA HDD's

USA Master VPS: 24 CPU + 72GB RAM + 100% Pure SSD

Port Speed - USA/UK/Singapore: 1000Mbps 

SEO Plans:

UK: 4/8 CPU + 16GB RAM +  100% Pure SSD's

Singapore: 8 CPU + 8/16GB RAM + SATA HDD's

USA:  8/16 CPU + 4/16GB RAM + SAS/SATA/SSD's 

Shared Plans:

UK: 4/8 CPU + 16/24GB RAM + 100% Pure SSD's

Singapore: 8 CPU + 16/24GB RAM + Pure SSD's

USA:  8/16CPU + 16/24GB RAM + 100% Pure SSD's 

Germany/NL/Australia/JP/IN/HK/SA: 8 CPU + 8/16/24GB RAM + SSD/SATA HDD's

]]> <![CDATA[Are there any hidden costs or setup fees?]]> There is a one-time $5 setup fee for End User Support and the Exclusive Reseller Template. Other than this, there are absolutely no hidden costs or fees associated with any of our hosting accounts.

]]> <![CDATA[Can I order even though I do not live in the US or Canada?]]> Yes, absolutely! We welcome clients from all over the world and we support all international domain names. With our new multi currency service our clients can make the payments in a variety of currencies, in addition to USD.

]]> <![CDATA[Can I see some of the websites you host?]]> Can I see some of the websites you host?

No. We respect our clients privacy and we would not be willing to share such details with any third parties as mention in our privacy policy. However if you would like to visit our community forms there would be plenty of clients who would be willing to share their website details with you.  

]]> <![CDATA[Can you transfer my websites from my previous hosting provider to...]]> SHARED WEB HOSTING ACCOUNT TRANSFERS:

SkyNetHosting.Net can arrange and transfer all your files including images, databases, e-mail etc. to our servers, only if your current hosting provider is offering cPanel as their control panel. This transfer service is provided FREE of charge.

Then we need the following information in order to move your data to our servers:

- IP Address or Domain:
- cPanel Username:
- cPanel Password:

Once we have received the above details we can transfer your web site with zero downtime, all you have to do is change nameservers to our servers once the migration is completed.

 

CORPORATE VIP RESELLER ACCOUNT TRANSFERS:
 
We can arrange and transfer all your accounts including your client accounts with zero downtime. Then we need the following details to proceed with the transfer.  
 
- WHM Login URL:  
- WHM Username:  
- WHM Password:  
 
For USA Corporate VIP resellers we can transfer cPanel accounts for FREE. The maximum size of a single backup that we can restore/transfer is 50GB. 

 

VIP RESELLER ACCOUNT TRANSFERS:

We can arrange and transfer all your accounts including your client accounts with zero downtime. Then we need the following details to proceed with the transfer.
 
- WHM Login URL:
- WHM Username:
- WHM Password: 

We can transfer all cPanel accounts for FREE.  The maximum size of a single backup that we can restore/transfer is 20GB. 

 

NORMAL RESELLER ACCOUNT TRANSFERS:

We can arrange and transfer all your accounts including your client accounts with zero downtime. Then we need the following details to proceed with the transfer.
 
- WHM Login URL:
- WHM Username:
- WHM Password: 

We can transfer all cPanel accounts for FREE. The maximum size of a single backup that we can restore/transfer is 20GB.

 

MASTER RESELLER ACCOUNT TRANSFERS:  

We can arrange and migrate UNLIMITED number of accounts from any cPanel/WHM/Master Reseller server for FREE. However unlike normal reseller transfers master resellers clients need to provide us with full backups of their customers in order to for us to transfer and restore them on our servers if the customer is not willing to provide the backups there will be a charge of $2 per account for the transfer. Master reseller can take full backups of there customer accounts from their WHM/cPanel > Backups > Full Backup.

For master resellers we can migrate unlimited number of accounts for FREE (backups must be provided).

 

BUDGET RESELLER ACCOUNT TRANSFERS:

We can arrange and transfer all your accounts including your client accounts with zero downtime. Then we need the following details to proceed with the transfer.  
 
- WHM Login URL:  
- WHM Username:  
- WHM Password:  
 
For budget resellers we can transfer up to 10 cPanel accounts for FREE. If you have more than 10 cPanel accounts, you may do it manually by your self from cPanel > Backups or provide us with backups so we can restore them for you. Cost for a restore is $2 per cPanel backup. The maximum size of a single backup that we can restore/transfer is 10GB.

 

SEO HOSTING ACCOUNT TRANSFERS

We can transfer unlimited amount of cPanel accounts for free. We can do the transfer with zero downtime for your websites. If your current hosting provider is not supporting cPanel then there would be a charge of $5 per account (this option is only available for SEO hosting plans).

 

FULLY MANAGED DEDICATED AND VPS TRANSFERS:

We can transfer unlimited amount of accounts from any other provider that supports cPanel to your cPanel based VPS or Dedicated server with us.

Then we need the following information to move your data from a 3rd partly cPanel server:

- SSH Port:
- Server IP:
- Root Password:

]]> <![CDATA[Dedicated IP Prices]]> Hello.

Our dedicated IP prices are as follows;

IP PRICING FOR SHARED, RESELLER, VPS AND DEDICATED SERVER CUSTOMERS:

Note: You do not need a dedicated IP to install SSL as our servers support SNI where you can install SSL without purchasing a dedicated IP.

USA Dedicated IP - $3.00/Month or $24.00/Year

UK Dedicated IP - $6.00/Month or $60.00/Year

Netherlands Dedicated IP - $6.00/Month or $60.00/Year

India Dedicated IP - $6.00/Month or $60.00/Year

Singapore Dedicated IP - $6.00/Month or $60.00/Year

Hong Kong Dedicated IP - $10.00/Month or $90.00/Year

Japan Dedicated IP - $10.00/Month or $90.00/Year

Australia Dedicated IP - $10.00/Month or $90.00/Year

South Africa Dedicated IP - $25.00/Month or $150.00/Year

German Dedicated IP -  $6.00/Month or $60.00/Year

Canada Dedicated IP - $6.00/Month or $60.00/Year

(Justification required)

IP PRICING FOR SEO HOSTING CUSTOMERS

USA Dedicated IP - $5.00/Month (subject to availability)

UK Dedicated IP - $5.00/Month (subject to availability)

UK Dedicated IP - $5.00/Month (Out Of Stock)

(No justification required)

(Last updated on July 02, 2016)

]]> <![CDATA[Do you have a download file and IP where I can speed test your se...]]> You can do a speed test for our different servers for the Reseller and Shared Hosting services, using the following IPs

 

North America
- Las Vegas > Ping Test IP: 76.164.196.34
- Arizona (Phoenix) > Ping Test IP: 198.15.75.98
- Canada > Ping Test IP: NA 

 

South America  
- Brazil > Ping Test IP: NA 

 

Europe
- UK - Berkshire > Ping Test IP: 91.186.19.146
- Netherlands - Amsterdam > Ping Test IP:185.28.191.18
- Germany > Ping Test IP: NA 

 

Asia
- Singapore - IBM > Ping Test IP: 119.81.7.190
- Singapore - Alpha > Ping Test IP: 180.210.201.100
- Japan Tokyo > Ping Test IP: 161.202.124.224
- Hong Kong > Ping Test IP: 119.81.133.242
- India (New Delhi) > Ping Test IP: 49.50.69.216


Australia  
- Sydney > Ping Test IP: 168.1.64.16

 

Middle East
- Egypt > Ping Test IP: NA

 

Africa
- South Africa (Johannesburg) > Ping Test IP: 196.22.142.225
 

Other Locations (SEO and Shared Hosting)
 - USA California  > Ping Test IP: 50.23.66.132
- USA Dallas SEO > Ping Test IP: 74.86.167.248
- USA Washington > Ping Test IP: 173.192.219.168
- USA Seattle SEO > Ping Test IP: 50.23.135.20
- USA Virginia SEO > Ping Test IP: 198.24.161.162

]]> <![CDATA[Do you make daily or weekly backups of my website?]]> Yes, we make backups of your web hosting account, including your files, emails, images, scripts, databases etc. on daily and weekly basis. In case if you lost any of the files hosted within our servers, simply send a support ticket to Technical Department and we will have your account restored earlier date as your preference.

]]> <![CDATA[Do you offer 24/7 technical support?]]> Yes, for your convenience SkyNetHosting.Net is staffed 24 hours a day, 7 days a week. If there is anything we can do for you, please don't hesitate to get in touch with us. You can reach us via 24/7 LiveChat and Help Desk Support: https://www.skynethelp.com/index.php?/default_import/Tickets/Submit

]]> <![CDATA[Do you offer 99.9% uptime guarantee with SLA?]]> SkyNetHosting.Net offers 99.9% Server Uptime Guarantee, backed by a Service Level Agreement (SLA). That means your web site is guaranteed to be operational 99.9% of the time in any calendar month, or you will get your money back for that month.

SkyNetHosting.Net will refund the customer's monthly fee in the event of Service Outages due to the failure of our Local Area Network or your server. Please refer to our Service Level Agreement for further information.

]]> <![CDATA[Do you offer 99.9% uptime guarantee with SLA?]]> SkyNetHosting.Net offers 99.9% Server Uptime Guarantee, backed by a Service Level Agreement (SLA). That means your web site is guaranteed to be operational 99.9% of the time in any calendar month, or you will get your money back for that month.

SkyNetHosting.Net will refund the customer's monthly fee in the event of Service Outages due to the failure of our Local Area Network or your server. Please refer to our Service Level Agreement for further information.

]]> <![CDATA[Do you offer a money back guarantee?]]> Most web hosting companies offer a 10-15-day money-back guarantee. However, we are so confident about our service that we back it with our 30-day unconditional money-back guarantee and with our revolutionary Any-Time Money Back Guarantee. If our services do not exceed your expectations, we will refund your money immediately. No forms to fill out, no questions asked.

]]> <![CDATA[Do you offer a money back guarantee?]]> Most web hosting companies offer a 10-15-day money-back guarantee. However, we are so confident about our service that we back it with our 30-day unconditional money-back guarantee and with our revolutionary Any-Time Money Back Guarantee. If our services do not exceed your expectations, we will refund your money immediately. No forms to fill out, no questions asked.

]]> <![CDATA[Do you offer custom packages?]]> Yes, we can consider offering you a custom plan. Please contact our Sales Department along with your request.

]]> <![CDATA[Do you offer Live Chat Support?]]> Yes, we offer Live Technical Support and Live Customer Care. We also offer Live Billing support but with limited availability.

]]> <![CDATA[Do you offer RVSkin and Fantastico?]]> Yes, Fantastico and  RVSkin is enabled on all accounts.

1. Fantastico is the leading auto-script-installer for cPanel servers. It integrates into your control panel and gives you the ability to install 50 of the most popular PHP scripts with just One Click.

   Click Here for further information regarding Fantastico.

2. RVSkin is a multi-language, multi-theme advanced skin management software for your hosting control panel. There are currently 23 languages supported; English, Spanish, Portuguese, French, German, Swedish, Romanian, Dutch, Russian, Brazilian-Portuguese, Simplified-Chinese(GB),Traditional-Chinese (Big5), Polish, Italian, Norwegian, Finnish, Indonesian, Arabic, Slovenian, Korean, Turkish, Japanese-shift_JIS and Japanese-euc-JS under single RVSkin license. For others will coming soon.

]]> <![CDATA[Do you offer RVSkin and Fantastico?]]> Yes, Fantastico and  RVSkin is enabled on all accounts.

1. Fantastico is the leading auto-script-installer for cPanel servers. It integrates into your control panel and gives you the ability to install 50 of the most popular PHP scripts with just One Click.

   Click Here for further information regarding Fantastico.

2. RVSkin is a multi-language, multi-theme advanced skin management software for your hosting control panel. There are currently 23 languages supported; English, Spanish, Portuguese, French, German, Swedish, Romanian, Dutch, Russian, Brazilian-Portuguese, Simplified-Chinese(GB),Traditional-Chinese (Big5), Polish, Italian, Norwegian, Finnish, Indonesian, Arabic, Slovenian, Korean, Turkish, Japanese-shift_JIS and Japanese-euc-JS under single RVSkin license. For others will coming soon.

]]> <![CDATA[Do you oversell your servers?]]> No, we do not oversell our servers. If a client pays for 1GB of disk space and 10GB of monthly data transfer, that is exactly what they can expect to receive. We have developed a successful pricing arrangement over the years that takes all operating costs and overheads into account, so that we will always have the immediate capability of providing exactly what we claim to offer.

With SkyNetHosting.Net, your disk space and bandwidth are allocated and reserved exclusively for you. This ensures that as your sites grow you won't ever hit a bottle neck. Guaranteed!

]]> <![CDATA[Do you oversell your servers?]]> No, we do not oversell our servers. If a client pays for 1GB of disk space and 10GB of monthly data transfer, that is exactly what they can expect to receive. We have developed a successful pricing arrangement over the years that takes all operating costs and overheads into account, so that we will always have the immediate capability of providing exactly what we claim to offer.

With SkyNetHosting.Net, your disk space and bandwidth are allocated and reserved exclusively for you. This ensures that as your sites grow you won't ever hit a bottle neck. Guaranteed!

]]> <![CDATA[Do you provide Windows Based hosting?]]> Yes, we offer Windows Hosting via our sister site www.skynetdomains.net.

Click Here for further information regarding our Windows Plans.

]]> <![CDATA[Do you provide Windows Based hosting?]]> Yes, we offer Windows Hosting Plans. Please visit the following URL for further details;

http://www.skynethosting.net/plesk-windows-hosting.htm

 

]]> <![CDATA[End User Live Sales Chat for MyCompnayWeb]]> We offer 24/7 Live Sales Chat for all users of MyCompanyWeb that are on Corporate VIP Plans. All agents who provide sales assistance to your clients will be branded with the name of your company. Our team of professionally trained sale chat operators will handle questions raised by your clients as if they were your own staff, and will bear the name of your brand. Since your competitors are only a click away, it is prudent that you offer your clients the best experience while at the browsing stage, so that you can keep them on your site even as you ensure their happiness.

 

How It Works: Your Customers Visit Your Website with MCW storefront > They Interact Live With Our Sales Chat Agents (acting as if they are your own agents) > Our Chat Agents Answer Your Clients Sales Questions.

Above Service is only available for Corporate VIP customers who are using MyCompanyWeb.

Frequently Asked Questions

Q: Is it possible to Disable the Chat Window when I don't need it?

A: If you want to temporarily disable that chat window you can talk to our Sales or Customer Care staff to have the chat widget enabled or disabled as you prefer within minutes. You need to provide the domain name that you are using the chat widget. Only our Customer Care staff can do this for you.

If you want to permanently remove End User Sales chat you would need to open a ticket to the sales department and you may also need to remove the chat code from your website.

Q: Will you be able to handle technical over Live Sales Chat as well?

A: No, but we might assist them with urgent technical issues such as “server down” etc.  however this is not guaranteed. You can setup our End-User ticket based technical support to resolve your clients technical support requests.

Q: Why do I need to provide a sales staff login to my WHMCS admin area?

A: This option is not mandatory but If you want our staff to provide order status and additional details to your clients sales questions we highly recommend that you provide a sales staff login.   You can create a sales staff login with limited access from WHMCS > Setup > Staff Management > Administrators > Add New > Add New Sales Person.

Q: How do I enable End User Live Sales Chat for MCW?

 

A: You can enable it from SkyNet Member Area > Services > View Available Addons > LIVE End-User Sales Chat for MCW.

 

Q: What are the details that I need to provide to enable Live Sales Chat?

 

A: After ordering you need to provide the following details to enable it, all these details will be explained in detail in the "Action Required" that you receive after you order Live Sales Chat.

 

1. Domain to setup End User Live Sales Chat (This should be as same as your MyCompnayWeb Install Domain):

2. Technical Support URL or email to submit support requests:

3. Customer Care URL or email to to submit customer care related requests:

4. Sales support URL or email to to submit sale requests:

5. Member area URL:

6. Knowledge Base/FAQ URL:

7. URL to register domains:

8. Details about special offers / Coupons or offers url (if any):

9. Company Name ( This will listed on the chat window to welcome clients as [Welcome to “Company Name” Sales Chat]:

10. Sale Staff logins for your WHMCS member area (if you wish to provide);

 

If you want our staff to provide order status and additional details to your clients sales questions you may create a stales login from WHMCS > Setup > Staff Management > Administrators > Add New > Add  New Sales Person (This option is not mandatory.)

 

WHMCS Staff Login URL:

Sales Staff Username: 

Sales Staff Password:  

 

Q: Can I use my own chat software along with your chat?

 

A: Yes its completely up to you but it might look odd if you have 2 chat icons on a same web page.

]]> <![CDATA[How long does it take to setup my account?]]> All new accounts are usually set up within 1-6 hours. We do not offer instant activation on any web hosting plan. This is to prevent spammers from getting in to our system and keep the fraud to a minimum.

Once your account is set up, an activation notice will be sent to you via email including a username, password, FTP and control panel details. You can begin uploading files to your new web site immediately thereafter. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer.

The applicant must properly fill out all necessary details. Failure to do so may cause further delays in creating your account. In case if you did not receive your welcome email within 6 hours please contact our billing department including your domain name, order number and contact information.

]]> <![CDATA[How long does it take to setup my account?]]> All new accounts are usually set up within 1-6 hours. We do not offer instant activation on any web hosting plan. This is to prevent spammers from getting in to our system and keep the fraud to a minimum.

Once your account is set up, an activation notice will be sent to you via email including a username, password, FTP and control panel details. You can begin uploading files to your new web site immediately thereafter. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer.

The applicant must properly fill out all necessary details. Failure to do so may cause further delays in creating your account. In case if you did not receive your welcome email within 6 hours please contact our billing department including your domain name, order number and contact information.

]]> <![CDATA[How long have you been in business? And can you tell me a little ...]]> Please read our Company Information and Data Center Tour page. It contains all the information you need about SkyNetHosting.Net. If you still have more questions, please feel free to contact our Sales Department.

]]> <![CDATA[How long have you been in business? And can you tell me a little ...]]> Please read our Company Information and Data Center Tour page. It contains all the information you need about SkyNetHosting.Net. If you still have more questions, please feel free to contact our Sales Department.

]]> <![CDATA[How many languages does your control panel support?]]> Our multi-language supports following 23 languages; English, Spanish, Portuguese, French, German, Swedish, Romanian, Dutch, Russian, Brazilian-Portuguese, Simplified-Chinese(GB), Traditional-Chinese (Big5), Polish, Italian, Norwegian, Finnish, Indonesian, Arabic, Slovenian, Korean, Turkish, Japanese-shift_JIS and Japanese-euc-JS under single RVSkin license and we will be adding other several languages very soon.

]]> <![CDATA[How many languages does your control panel support?]]> Our multi-language supports following 23 languages; English, Spanish, Portuguese, French, German, Swedish, Romanian, Dutch, Russian, Brazilian-Portuguese, Simplified-Chinese(GB), Traditional-Chinese (Big5), Polish, Italian, Norwegian, Finnish, Indonesian, Arabic, Slovenian, Korean, Turkish, Japanese-shift_JIS and Japanese-euc-JS under single RVSkin license and we will be adding other several languages very soon.

]]> <![CDATA[How much is extra bandwidth and disk space?]]>  Extra bandwidth and disk space pricing for Reseller Plans - All Locations.

  • 5GB storage along with 100GB transfer is $3 per month or $2 per month paid yearly. 
  • 10GB storage along with 500GB transfer is $8 per month or $5 per month paid yearly. 
  • 50GB storage with 5000GB transfer is $25/Month or $250 yearly. 
  • 100GB storage with 10,000GB Transfer is $50/month or $500 paid yearly.
  • 250,000 Extra Inodes (Per cPanel Account) - $6/Month or $60/Year (If you are on USA Corporate VIP plan hosting less than 25 cPanel accounts we can offer up to extra 500,000 Inodes for free per cPanel account)

Extra bandwidth and disk space pricing for Master Reseller Plans

  • 10GB extra space + unlimited Transfer - $10
  • 25GB extra space + unlimited Transfer - $25
  • 50GB extra space + unlimited Transfer - $35
  • 100GB extra space + unlimited Transfer - $60

Extra bandwidth and disk space pricing for Shared Hosting Plans - All Locations

  • 1 GB storage along with 100GB transfer is $3 per month or $2 per month paid yearly. 
  • 5GB storage along with 500GB transfer is $8 per month or $5 per month paid yearly. 
  • 50GB storage with 5000GB transfer is $25/Month or $250 yearly. 
  • 100GB storage with 10,000GB Transfer is $50/month or $500 paid yearly.

Extra bandwidth and space pricing for SEO Customers (without WHM) - All Locations

1 GB storage along with 100GB transfer is $3 per month or $2 per month paid yearly. 5GB storage along with 500GB transfer is $8 per month or $5 per month paid yearly. Resources are allocated Per cPanel Account, as an example if you have multiple SEO cPanel's you have to purchase web space and bandwidth for them separately.

Extra bandwidth and space pricing for SEO Customers (with WHM) - All Locations

1 GB storage along with 100GB transfer is $3 per month or $2 per month paid yearly. 5GB storage along with 500GB transfer is $8 per month or $5 per month paid yearly. 25GB storage with 5000GB transfer is $35/Month or $350/Month paid yearly. Resources are allocated Per WHM Account,  as an example if you have multiple SEO WHM's you have to purchase web space and bandwidth for them separately for them.

 Extra bandwidth and disk space pricing for VPS Plans in USA, UK and Singapore.

  • 100GB Singapore Premium Bandwidth is $5/Month     - Extra 
  • 1000GB Singapore Premium Bandwidth is $50/Month - Extra 
  • 100GB USA/UK Premium Bandwidth is $5/Month  - Extra
  • 1000GB USA/UK Premium Bandwidth is $25/Month - Extra
  • 10GB 100% Pure SSD Storage is $10/Month    - Extra (Singapore)
  • 25GB 100% Pure SSD Storage is $25/Month    - Extra (Singapore)
  • 50GB 100% Pure SSD Storage is $50/Month  - Extra (Singapore)
  • 10GB Storage is $5/Month     - Extra (UK/USA)
  • 25GB Storage is $15/Month     - Extra (UK/USA)
  • 50GB Storage is is $25/Month  - Extra (UK/USA)

You can either upgrade to the next plan or purchase extra bandwidth and/or storage space according to the prices given above for VPS plans.

If you need to purchase additional storage and transfer please contact our billing department, then we will do the needful.

]]> <![CDATA[How to cancel my account?]]> We need a cancellation request from you to proceed with cancelling your services with us. Also we requires a five (5) day cancellation request prior to the anniversary billing date for discontinuance of month to month billing subscriptions. Failure to provide the requisite five (5) days will result in a full billable monthly cycle prior to cancellation.

To send us a cancellation request, Please login to your member area at my.skynethosting.net > Services > My Services > Product/Service > View Details > Management Actions > Request Cancellation.  

** Kindly note that cancellations requests are not accepted by email, postal mail, by phone or via the help desk (skynethelp.com). 

]]> <![CDATA[How to report a claim of Infringement?]]> If you believe a SkyNetHosting.Net client or end user has posted material that infringes your copyright, a notification of a claimed copyright infringement must be provided to our help desk at www.skynethelp.com and must include the following information according to statute 17 U.S.C. Section 512(c)(3).

[date]

To Whom It May Concern,

I am writing to you to avail myself of my rights under the Digital Millennium Copyright Act (DMCA). This letter is a Notice of Infringement as authorized in § 512(c) of the U.S. Copyright Law. I wish to report an instance of what I feel in good faith is an instance or Copyright Infringement. The material which I contend belongs to me, and appears illegally on the Service is the following:

The following domain hosted on your network contain copyrighted material:

- [domain name of the infringing content]
- [URL/s of the infringing content]

This material consists of our copyrighted material, originally published at:

- [domain name of the original content is published]
- [URL/s of your web page where the original content is published]
- Details about copyrighted work: (Identify insufficient detail the copyrighted work that you believe has been infringed upon or other information sufficient to specify the copyrighted work being infringed )

I would request that this material be removed immediately, as it violates our copyrights.

I am the author and Copyright owner of the content in question. My contact information is as follows:

  • First Name:

  • Last Name:

  • Street Address:

  • City:

  • State or Province:

  • Zip:

  • Country:

  • Phone Number:

  • Company Name:

  • Your Email:

 

I have a good faith belief that the use of the material that appears on the service is not authorized by the copyright owner, its agent, or by operation of law. The information in this notice is accurate, and I am either the copyright owner or I am authorized to act on behalf of the copyright owner. I declare under the perjury laws of the United States of America that this notification is true and correct.

Yours truly,

___________________________
(electronic or actual signature here)

]]> <![CDATA[I am a complete novice. Can I use your services?]]> You don't need to possess any technical knowledge to reap the benefits of our great services. At SkyNetHosting.Net, we believe that setting up a reliable website should be fast and simple. Our Online Control Panel lets you take control over every aspect of your account in real-time, around the clock. With our user-friendly advance website building tools you can make a professional website with no HTML knowledge.
 
In addition, we offer 24x7 free technical support. Should you have any questions, whatsoever, please don't hesitate to get in touch with us. It is our goal to make your experience as seamless as possible and we will do our very best. That's the SkyNet advantage! Just a few quick steps, and your Web Site is online!

]]> <![CDATA[Is it true that you offer domain registration for only $8.99?]]> Yes. We can register your domain through our sister site www.skynetdomains.net. There is a charge of US$ 8.99 for this service for one year.

Click Here to register your domain

Note: All domains will be registered to the owners name. We will provide you with control panel where you can change/modify the DNS records, whois info and other domain related settings.

]]> <![CDATA[Is it true that you offer domain registration for only $8.99?]]> Yes. We can register your domain through our sister site www.skynetdomains.net. There is a charge of US$ 8.99 for this service for one year.

Click Here to register your domain

Note: All domains will be registered to the owners name. We will provide you with control panel where you can change/modify the DNS records, whois info and other domain related settings.

]]> <![CDATA[Is it true that you offer free 30 day trial?]]> The first 30 days are absolutely free of charge and you never have to provide your credit car information.

At SkyNetHosting.Net we believe you deserve a chance to at least find out for yourself how good our hosting service is, without any hassles. That's why we have come up with the no-hassle, no strings attached 30-day hosting trial.

At the end of the free 30-day trial period, If you are 100% satisfied with our services and willing continue hosting with us, you can use the account upgrade link provided in your welcome email to upgrade your free account to a paid account.

]]> <![CDATA[Is it true that you offer free 30 day trial?]]> The first 30 days are absolutely free of charge and you never have to provide your credit car information. At SkyNetHosting.Net we believe you deserve a chance to at least find out for yourself how good our hosting service is, without any hassles. That's why we have come up with the no-hassle, no strings attached 30-day hosting trial.

At the end of the free 30-day trial period, If you are 100% satisfied with our services and willing continue hosting with us, you can use the account upgrade link provided in your welcome email to upgrade your free account to a paid account.

]]> <![CDATA[Its been several hours but I still didn't get my account informat...]]> All new trial accounts are set up within 1-6 hours. If you did not receive your welcome email within 6 hours please contact our billing department including your full name, domain name and order number.

Before contacting the billing department please check all your email accounts including spam folders, since the welcome e-mail contains HTML codes and free email providers such as Gmail, Yahoo and hotmail might have considered it as being spam.

]]> <![CDATA[My English knowledge is very poor. Can I use your services?]]> You don't need to have a good English knowledge to use our services. If you can read this, it would be more than enough to reap the benefits from our services. Our staff is very friendly and we will do our best to work with you and resolve your problems even your English is extremely poor. We offer multilingual webmail and our control panel supports over 23 languages.

]]> <![CDATA[My English knowledge is very poor. Can I use your services?]]> You don't need to have a good English knowledge to use our services. If you can read this, it would be more than enough to reap the benefits from our services. Our staff is very friendly and we will do our best to work with you and resolve your problems even your English is extremely poor. We offer multilingual webmail and our control panel supports over 23 languages.

]]> <![CDATA[Purchasing SEO IPs from Member's area.]]> You can now purchase any amount of SEO shared IPs straight from your skynet member’s area.

Its easy, simple and convenient.

 

  1. Log into your billing area via: https://www.skynetbilling.com

  2. From Service > Order New Services > choose: Order SEO IPs from category

  3. Click on Order Now >> button on bottom right.
    SEO IPs Ordering page

  4. You will land on the shopping cart where you can choose SEO IPs from all different locations SkyNet offers them. The page has 4 sections:

    Order SEO IPs by moving the slider

 

 

Section A: Choose Billing Cycle

This is where you choose the billing cycle for the product.

Please note there will be a card processing fee of $1 for the monthly billing cycle. For all other billing cycles, there is no card processing fee.

 

Section B: Configurable Options

This is the section where you select and choose SEO IPs from different locations.

Start off by choosing between:

cPanel - Recommended

WHM - if you need WHM access to manage your cPanel accounts

 

To purchase IPs:

Move slider to the right to purchase more IPs - move it to the left to reduce the number of IPs chosen.

As you move the slider, the chosen number of IPs will show up right in front of the IP location in orange.

Note:You will find a couple of sliders which can not be moved. We are in the process of obtaining IPs from those locations/DC,

and they will be available in the near future.

 

Section C: Additional Required Information

  • Order Identify Domain(mandatory field). enter the main domain for which you are purchasing the chosen set of IPs.

  • Customer Status - Let us know if you are new new or an existing customer

 

Section D: Order Summary

Shows the summary of your purchase

 

Finally, you can proceed to CheckOut and make the payment, just as you would do with any other purchase form SkyNetHosting.net

 

]]> <![CDATA[SNI (Server Name Indication) for your SSL certificate]]> SNI (Server Name Indication) for your SSL certificate

SkyNetHosting.Net Inc. supports a technology called Server Name Indication (SNI). This means that our servers are able to intelligently serve the correct SSL certificate for the domain name being requested.

The best thing about using SNI is that you don't need to purchase dedicated IP's to install an SSL, this saving you the money you send on IP's.


Note: SNI is incompatible with some of the following OLD versions of the web browsers:

Nokia Browser for Symbian at least on Series60
Opera Mobile for Symbian at least on Series60
Windows XP when use with old versions of IE
BlackBerry Browser

]]> <![CDATA[SSL Price Changes]]> Old Price of USA Servers SSL: $24/yr (IP Price) + $4.95/yr (SSL Price) = $28.95/yr

New Price: SSL $6.95 + IP Cost FREE with SNI Support = $6.95

 

Old Price of BRAZIL Servers SSL: $48/yr (IP Price) + $4.95/yr (SSL Price) = $52.95/yr

New Price: SSL $6.95 + IP Cost FREE with SNI Support = $6.95

 

Old Price of UK Servers SSL: $48/yr (IP Price) + $4.95/yr (SSL Price) = $52.95/yr

New Price: SSL $6.95 + IP Cost FREE with SNI Support = $6.95

 

Old Price of NL Servers SSL: $48/yr (IP Price) + $4.95/yr (SSL Price) = $52.95/yr

New Price: SSL $6.95 + IP Cost FREE with SNI Support = $6.95

 

Old Price of SOUTH AFRICA Servers SSL: $48/yr (IP Price) + $4.95/yr (SSL Price) = $52.95/yr

New Price: SSL $6.95 + IP Cost FREE with SNI Support = $6.95

 

Old Price of INDIA Servers SSL: $48/yr (IP Price) + $4.95/yr (SSL Price) = $52.95/yr

New Price: SSL $6.95 + IP Cost FREE with SNI Support = $6.95

 

Old Price of SG Servers SSL: $48/yr (IP Price) + $4.95/yr (SSL Price) = $52.95/yr

New Price: SSL $6.95 + IP Cost FREE with SNI Support = $6.95

 

Old Price of HK Servers SSL: $48/yr (IP Price) + $4.95/yr (SSL Price) = $52.95/yr

New Price: SSL $6.95 + IP Cost FREE with SNI Support = $6.95

 

Old Price of JAPAN Servers SSL: $48/yr (IP Price) + $4.95/yr (SSL Price) = $52.95/yr

New Price: SSL $6.95 + IP Cost FREE with SNI Support = $6.95

 

Old Price of AUS Servers SSL: $48/yr (IP Price) + $4.95/yr (SSL Price) = $52.95/yr

New Price: SSL $6.95 + IP Cost FREE with SNI Support = $6.95

]]> <![CDATA[What control panel do you use and do you have a demo?]]> We use cPanel, arguably the best control panel system available for the Linux web hosting environment. cPanel control panel is far superior to those in-house hosting panels that some web hosts have decided to develop. cPanel leads the industry and has too many features to even begin to list here.

Click Here for control panel demo.

]]> <![CDATA[What control panel do you use and do you have a demo?]]> We use cPanel, arguably the best control panel system available for the Linux web hosting environment. cPanel control panel is far superior to those in-house hosting panels that some web hosts have decided to develop. cPanel leads the industry and has too many features to even begin to list here.

Click Here for control panel demo.

]]> <![CDATA[What countries does SkyNetHosting.Net operate in?]]> What countries does SkyNetHosting.Net operate in?

We are available in over 200 countries worldwide, however clients from the following countries are currently excluded from any type of operating arrangement with SkyNetHosting.Net Inc. This is due to our payment gateway limitations in operating in these countries

  • North Korea
  • Cuba
  • China
  • Iran
  • Sudan
  • Syria
  • Myanmar (Burma)
]]> <![CDATA[What forms of payment do you accept?]]> SkyNetHosting.Net currently accepts:

  • VISA
  • MasterCard
  • American Express
  • Discover/Novus
  • Diners Club
  • JCB
  • PayPal

(All derivatives of these brands are also supported)

Payment Gateways Used by SkyNetHosting.Net Inc. :

  • Stripe
  • 2CheckOut
  • PayPal

SkyNetHosting.Net will also accept:

  • Electronic Check Drafts - also known as ACH or Digital Checks.
  • FXSource - Direct electronic funds transfer service.
  • Bill Me Later®
  • Any Internet enabled Debit Card with Master Card or Visa logo

We offer the ability to make payments with the following currencies:

  • Australian Dollar (AUD)
  • Canadian Dollar (CAD)
  • Swiss Franc (CHF)
  • Danish Krone (DKK)
  • Euro (EUR)
  • British Pound (GBP)
  • Hong Kong Dollar (HKD)
  • Japanese Yen (JPY)
  • Norwegian Krone (NOK)
  • New Zealand Dollar (NZD)
  • Swedish Krona (SEK)
  • U.S. Dollar (USD)
]]> <![CDATA[What happens if I exceed my allocated bandwidth?]]> You will receive an automatic e-mail message warning you that you have reached 80% of your allocated limit. This should give you plenty of time to contact us and purchase additional bandwidth. Once you have exceeded your limit, your account will suspended for the rest of the current month or until you purchase additional bandwidth.

]]> <![CDATA[What happens if I exceed my allocated bandwidth?]]> You will receive an automatic e-mail message warning you that you have reached 80% of your allocated limit. This should give you plenty of time to contact us and purchase additional bandwidth. Once you have exceeded your limit, your account will suspended for the rest of the current month or until you purchase additional bandwidth.

]]> <![CDATA[What is Any-Time Money Back?]]> SkyNetHosting offers revolutionary new guarantee that we call Any-Time Money Back Guarantee. In addition to our unconditional 30-Day Money Back Guarantee, we offer our customers total satisfaction assurance. If at any time while hosting with us you are dissatisfied with our services you can request a full refund for the unused portion of your contract. The refund amount will be calculated by the contract length, minus the number of months used, less any additional services or over-usage costs.

]]> <![CDATA[What is Any-Time Money Back?]]> SkyNetHosting offers revolutionary new guarantee that we call Any-Time Money Back Guarantee. In addition to our unconditional 30-Day Money Back Guarantee, we offer our customers total satisfaction assurance. If at any time while hosting with us you are dissatisfied with our services you can request a full refund for the unused portion of your contract. The refund amount will be calculated by the contract length, minus the number of months used, less any additional services or over-usage costs.

]]> <![CDATA[What is Multi-OS Hosting?]]> With our True Multi-OS Hosting you can host both Linux and Windows sites under one hosting plan. True Multi-OS Hosting enables you to host multiple web sites on both Windows and Linux platforms with only one hosting plan. As an example, if you are having a site that needs ASP/ASP.net, MSSQL etc you can host that site using Windows while you are having your other sites hosting with Linux.

]]> <![CDATA[What is the difference between True Multi-Domain Hosting and the]]> The "Unlimited Domain Hosting" offered elsewhere is almost always based on Domain Pointers (Addon Domains). Addon Domains are the industry standard for hosting multiple websites under one shared plan. In essence, what you are being offered is a certain or unlimited number of Domain Pointers pointing to the sub-folders of your main website.

Our True Multi Domain Hosting enables you to host all your web sites under a one single hosting plan, just like buying a reseller account however, True Multi Domain Hosting gives you many benefits:


    1. Separate cPanel Control Panels for every domain.

 

    1. Ability to have your sites hosted on multiple
      servers with deferent IP's in the same data center. (True-Multi Server
      Hosting)

 

    1. Ability to have your sites hosted on multiple US
      data centers (True-Multi Data Center Hosting)

 

    1. Ability to have your sites hosted on both US and
      Europe Data Centers (True-Multi Geographical Hosting)

 

    1. Cost savings because you are only paying for one single account.

 

]]> <![CDATA[What is True Multi-Domain Hosting?]]> True Multi Domain Hosting enables you to host multiple domains under one billing account with separate control panels for every domain just like buying a reseller account. As an example lets say if you are on our VIP Plan, you only pay $9.95 a month and you can host up to 100 different domains with Separate cPanel Control Panels for each domain, in other words its just like buying 100 separate hosting plans but you only pay for one.

]]> <![CDATA[What is True Multi-Geographical Hosting?]]> True Multi-Geographical Hosting enables you to host multiple web sites on our US, UK and Singapore data centers under one hosting plan. As an example, if you are having a site targeting Europe/UK visitors you can host that site on our UK datacenter, then if you have another site targeting US/international visitors you can have it hosted on one of our US data centers, all under one hosting plan.

]]> <![CDATA[What is True-Multi Data Center Hosting?]]> True-Multi Data Center Hosting enables you to host your sites on multiple US data centers under one hosting plan. As an example if you have a site targeting visitors from Chicago you can request to have your site on our Chicago data center. If you have another site targeting visitors from Atlanta then we can host that site on a data center in Atlanta, all this under one hosting plan.

]]> <![CDATA[What is True-Multi Server Hosting?]]> True-Multi Server Hosting enables you to host your web sites on multiple servers with deferent IP addresses within the same data center under one hosting plan. This is ideal for multiple site owners who would not want to have their sites on the same C-Block IP.

]]> <![CDATA[What kind of Technical Support do you provide?]]> All departments are open 24/7 for your convenience. Our support team  will be working with you hand in hand and will always be available to help you with all aspects of your hosting account, including Technical Support as well as billing issues or any other issues that may arise with your account.

From the moment our support team gets your trouble ticket, we will immediately go to work and every step of the job is recorded by our fully automated help site, www.skynethelp.com. Since our help ticket system is done through data entry, both you and your our support team have copy's of all communications since the problem started.

The satisfaction of our clients is our number one priority. Excellent customer care is a priority for our support team and they strive to make sure every question is answered adequately and thoroughly and help our customers with the long-run development of their web site.

]]> <![CDATA[What kind of Technical Support do you provide?]]> All departments are open 24/7 for your convenience. Our support team  will be working with you hand in hand and will always be available to help you with all aspects of your hosting account, including Technical Support as well as billing issues or any other issues that may arise with your account.

From the moment our support team gets your trouble ticket, we will immediately go to work and every step of the job is recorded by our fully automated help site, www.skynethelp.com. Since our help ticket system is done through data entry, both you and your our support team have copy's of all communications since the problem started.

The satisfaction of our clients is our number one priority. Excellent customer care is a priority for our support team and they strive to make sure every question is answered adequately and thoroughly and help our customers with the long-run development of their web site.

]]> <![CDATA[What separates SkyNetHosting.Net from competition?]]>
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