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Mar
24
[SEO server TINA] - Network Maintenance[Resolved]
Posted by Sarah J on 24 March 2017 03:12 AM

Hello,

 

On identifying a  network outage and packet loss nearing the server network, we are coordinating with our upstream provider to proceed  with a network maintenance and cable check, for the server tina2.ndx10.com. Please hold on for more updates, the server is currently rebooted.

Update 1:   Server is right now being processed with a chassis swap,  kindly hold on.

Thank you.

Best Regards,

SkyNetHosting.Net Inc.


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Mar
11
Network Issue - Singapore Reseller Server SGMint1 ( Resolved)
Posted by Sarah J on 11 March 2017 12:30 AM

Hello,


Network issues has been  reported for the SGMint1. Our network engineers are working in this issue with top priority. We would keep you updated on the same

 Thank you.

Best Regards,

SkyNetHosting.Net Inc.


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Mar
8
RVSitebuilder Discontinuation Notice
Posted by SkyNetHosting.Net Inc. on 08 March 2017 07:15 AM

Greetings!

With the recent support issues, bugs and service unavailability issues with RVglobalsoft Co. we have decided to replace RVSitebuilder with a modern responsive site builder SiteMush along with Site.Pro.

We have been offering RVSitebuilder for over 10 years however we feel that it has become very much outdated and slow when compared with modern drag and drop responsive site builders and we feel that an upgrade was needed to keep the majority of our customers satisfied.  

SiteMush Website builder Interface:

If you are on a plan that supported RVSitebuilder and would like to try SiteMush in addition to Site.Pro please open a support ticket to have it enabled.

Best Regards.

SkyNetHosting.Net Inc.

 


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Feb
22
USA Reseller Server USVIP2 - Fail to boot up after a kernel update. (Resolved)
Posted by SkyNetHosting.Net Inc. on 22 February 2017 02:07 PM

Hello.

US Reseller Server USVIP2 failed to boot up after a kernel update. We having this checked at the data center.

We will keep you updated when more information is available to us.

Update: server is back online

Best Regards.

SkyNetHosting.Net Inc.

 

 


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Feb
8
Corporate Reseller Server - CorporateVIP1 - OS Reload ( Completed )
Posted by Matt Roberts on 08 February 2017 08:22 PM

Hello,

Corporate Reseller Server is currently offline due to Network Error. The Data Center Engineers are checking this, on emergency.

We would keep you updated on this, as more information is available to us.

Update 1 - DC engineers are still working on this issue,  access to the server is still not restored.

Update 2:  Server is back online (web services are still offline) after a reboot however there seems to be a issue with CentOS filesystem, Data Center engineers are still working on this issue.

Update 3: We are still working on the issue, the issue seems to be related to both OS and CloudLinux CageFS.

Update 4: Server was further having issues with CloudLinux CageFS, which we tried our best to resolve with Cloud Linux support but they were simply taking too much time without much progress. Since there was no real progress with the CloudLinux team we had no choice but to do a fresh OS install to fix this issue. 

Update 5: We have reloaded CentOS and installed cPanel on server. At the moment we are in process of restoring client data from backups. We expect the process to be completed within 3-4 hours. There will be NO data loss as we have real time backups. During this restore process sites will be down or will show errors some errors.

Update 6: We expect restore to complete within the next 2 hours.

Update 7: OS reload is completed.


Best Regards,

SkyNetHosting.Net Inc.

 

 

 

 


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Feb
2
[WordPress 4.7 and 4.7.1] Additional Security Fix - Upgrade Recommended!
Posted by SkyNetHosting.Net Inc. on 02 February 2017 02:01 AM

Greetings!

An update for WordPress was recently released to address various security vulnerabilities on Versions 4.7 and 4.7.1 and it is recommended that you update as soon as possible.

Official Link: https://make.wordpress.org/core/2017/02/01/disclosure-of-additional-security-fix-in-wordpress-4-7-2/


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