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Jan
9
DDOS attack [tokyo VIP] [RESOLVED]
Posted by Daniel Johnson on 09 January 2019 11:56 AM

Hello,

The server is under the DDOS attack and server main shared IP is null routed now in order to stop the attack.

Our admins are working on the issue on top priority, we will keep you updated here.


Regards,

Skynethosting

 

 

 


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Jan
3
Server issue : Mint2 [Resolved]
Posted by Daniel Johnson on 03 January 2019 02:41 PM

Hello,

We are facing some issue on Mint2 server.  Our engineers are working on this issue with top priority. We would be keeping the news updated, thank you.

Regards,

Skynethosting

 

 UPDATE 2

 

Hello,

Our admins have checked this issue in detail and we could find there was a DDOS attack against the server and we have mitigated the attack by adding filters. The server is back online already and it is working fine.

Thank you.

 

 


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Dec
28
FREE Web Hosting Legal Documents with Reseller Plans
Posted by Sufya F on 28 December 2018 09:05 AM

Hello,

We are excited to announce that we'll be offering Web Hosting Legal Documents (Terms of Service, Privacy Policy and Service Level Agreement) FREE with all our reseller plans except for our budget plans.

You can follow the below steps to download the legal documents

From Members Area Go To: Services > My Services >  Under "My Products & Services" click on the related reseller plan > Manage Product > Downloads > Legal Documents

If you have any additional questions, please contact us via customer care department at www.skynethelp.com. We'll be glad to answer them for you.

Best Regards


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Dec
19
Server Upgrade - USA Reseller Corporate.VIP2[Completed]
Posted by Sarah J on 19 December 2018 05:39 AM

Hello,

Right now, we are proceeding with the server upgrade over to a new server. We understand the issues every customer is facing even if intermittently, and we had already drafted out the migration plan.

Currently, the data backup for all the domains are being copied over to the new upgraded server, we have stopped apache web services temporarily to speed up this process. Seems like the load on the old server hikes uncontrollably when we backup and migrate, and this is slowing down the entire migration. We are completely hands on for this process, the domains would be soon up and accessible from the new corporate Corporate.VIP2 server.

New Server Specifications are as follows:

CPU: Intel E5-2680v2 - 40 CPU's
RAM: 128GB
Drives: Intel NVMe (non-volatile memory express)

The migration is done live with zero downtime. There will not be any changers in IP's or nameservers and there will be no changes needed to be done from the clients end.

Update 1 :  Accounts are still being copied over, kindly hold on.

Update 2: All Accounts migrated over to new server.

If you have any questions regarding this move, or any of the services we are offering to facilitate it, then please do not hesitate to contact us.

Regards,

Skynethosting.net


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Dec
11
Network Issues : Berkshire Server
Posted by Sarah J on 11 December 2018 09:21 AM

Hello,

We are facing network issue on Berkshire server.  Our network engineers are working on this issue with top priority. We would be keeping the news updated, thank you.

Regards,

Skynethosting

 


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Nov
29
Network Issue : ZAVIP1 Server[Resolved]
Posted by James Louis on 29 November 2018 05:28 PM

Hello,

We are facing network issue on ZAVIP1 server.  Our network engineers are working on this issue with top priority. We would be keeping the news updated


Thank you.

Regards,

Skynethosting

 


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