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Oct
21
Network Issues Reported: SGVIP4 [Resolved]
Posted by Sarah J on 21 October 2019 04:26 AM

Hello,

 

Network issues reported for the server SGVIP4. We are working on this issue on top priority, we would be updating the news shortly.

Update 1. DC engineers are currently working on the server, kindly hold on.

Update 2: Network issues have been sorted out now,  server is back online. Thank you.

 

Regards,

Skynethosting.net


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Oct
18
Performance Improvement : UK VIP3 Server [Completed]
Posted by Sarah J on 18 October 2019 07:57 AM

Hello,


We always look forward to provide the best experience for all our customers with Skynethosting. In order to offer the best customer experience and latest technology we would be upgrading the OS on Server UKVIP3.  We would need to format the OS drive and proceed to install the new version, and al the data would be restored back intact, no data loss at all.

We expect a downtime of 6-7 hours during this entire process, we would be keeping the forum thread updated. The upgrade would be starting off around 7 am UK time, kindly note that there will not be any changes needed from your end on this.

Update 1: Taking server offline for the OS Reload.

Update 2 :  OS Reload in Progress.

Update 3 :  OS Reload Completed

Update 4 :  cPanel Installation Completed

Update 5 :  Account Restore in Progress.

Update 6 :  Account Restore 30% Completed. ETA to Complete is 2 Hours.

Update 7 :  Account Restore Completed

 

Regards,

Skynethosting.net


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Sep
30
Performance Improvement Program - USA SmartCloud Servers
Posted by SkyNetHosting.Net Inc. on 30 September 2019 07:27 PM

Greetings!

In order to maintain the performance and reliability of our USA Smart Cloud Servers and to offer the best customer experience we would be upgrading each and every USA Smart Cloud Server to Raid6. Since there is no option to perform a live transfer there will be a downtime of 3-4 hours for each Smart Cloud server during the migration. The migration scheduled from October 1st to October 5th, 2019. Each customer would be notified and contacted individually before and after the transfer. 

Best Regards.

SkyNetHosting.Net Inc.


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Sep
30
Performance Improvement Program - USA VPS (Upgrade to NVMe)
Posted by SkyNetHosting.Net Inc. on 30 September 2019 07:13 PM

Hello.

We believe some improvements were needed to maintain speed and reliability of our USA VPS servers. In order to offer the best customer experience and latest technology we would be upgrading our USA VPS nodes from traditional SSD drives to all new state of the art NVMe Drives which are 200% faster than normal SSD drives. Since there is no option to perform a live transfer there will be a downtime of 3-4 hours for each VPS during the migration. The migration scheduled to start October 1st, 2019. Each VPS customer would be notified and contacted individually before and after the transfer. 

Best Regards.

SkyNetHosting.Net Inc.


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Sep
19
Server Upgrade Scheduled : INDIAVIP2 [Resolved]
Posted by Sarah J on 19 September 2019 01:06 PM

Hello,

We are scheduling an emergency server upgrade over to a new server. We understand the issues every customer is facing even if intermittently, and we had already drafted out the migration plan.Seems like the old server is reporting disk failures which is the core reason for the recent issues.

Migration to new server would be within 48 hours time frame. Once the new server is ready, we would be proceeding with the upgrade. The data and the ip for the domains would remain the same.

Update 1; New server ready for migration.

Update 2 :  Packaging is currently underway on the old server,  and 50% completed. Kindly hold on.

Update 3: Packaging at 75%, process going on smooth.

Update 4:  Final sync on, IP's would be routed shortly.

Update 5:  Migration Sync is still on, kindly hold on.

Update 6: Migration completed, IP routing done.

Thank you for your understanding on this matter

 

Regards,

Skynethosting.Inc


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Sep
19
[INDIAVIP2] Server down: Network Maintenance [Resolved]
Posted by Sarah J on 19 September 2019 08:44 AM

Hello,


We are experiencing network level issues with the server "INDIAVIP2". We are making every effort to get this fixed and services restored as quickly as possible. Thank you.

Update 1 :  We have contacted DC support on this, we are working on this on emergency.

Update 2:  Server is back online, though we are working on the mysql service currently.

Update 3: Services back online, normal activities resumed.

 

Regards,

Skynethosting.Inc

 

 


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