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Jan
20
Server Down : Corporate VIP2 server : Power Issues[Resolved]
Posted by Sarah J on 20 January 2020 07:00 AM

Hello,

Seems like the server Corporate VIP2 suddenly stopped responding, we have contacted our datacenter engineers on this, on emergency. We would keep the thread updated, thank you.

Update1: DC engineers have reported power issues for the server, the PSU seems to have malfunctioned.  We are working on this, kindly hold on.

Update2:  Server is back online now.

Thank you.

Skynethosting.net
 


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Dec
27
Network Issues Reported: IndiaVIP2 [RESOLVED]
Posted by Daniel Johnson on 27 December 2019 05:43 PM

Hello,

Network issues reported for the server IndiaVIP2. We are working on this issue on top priority, we would be updating the news shortly.

Update 1. DC engineers are currently working on the server, kindly hold on.

Update 2. The issue was with routing of main IP of server. DC engineers have fixed the issue and all domains are loading fine.

 

Regards,

Skynethosting.net

 

 


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Nov
26
Network Issues Reported: SGVIP4[Resolved]
Posted by Sarah J on 26 November 2019 12:20 PM

Hello,

 

Network issues reported for the server SGVIP4. We are working on this issue on top priority, we would be updating the news shortly.

Update 1. DC engineers are currently working on the server, kindly hold on.

Update 2 :  Server is now back online, thank you.

Regards,

Skynethosting.net

 


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Nov
23
Network Issues Reported: DEVIP1 [Resolved]
Posted by Sarah J on 23 November 2019 05:45 AM

Hello,

 

Network issues reported for the server DEVIP1. We are working on this issue on top priority, we would be updating the news shortly.

Update 1. DC engineers are currently working on the server, kindly hold on.

Update 2:  Server back online now.

 

Regards,

Skynethosting


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Oct
21
Network Issues Reported: SGVIP4 [Resolved]
Posted by Sarah J on 21 October 2019 04:26 AM

Hello,

 

Network issues reported for the server SGVIP4. We are working on this issue on top priority, we would be updating the news shortly.

Update 1. DC engineers are currently working on the server, kindly hold on.

Update 2: Network issues have been sorted out now,  server is back online. Thank you.

 

Regards,

Skynethosting.net


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Oct
18
Performance Improvement : UK VIP3 Server [Completed]
Posted by Sarah J on 18 October 2019 07:57 AM

Hello,


We always look forward to provide the best experience for all our customers with Skynethosting. In order to offer the best customer experience and latest technology we would be upgrading the OS on Server UKVIP3.  We would need to format the OS drive and proceed to install the new version, and al the data would be restored back intact, no data loss at all.

We expect a downtime of 6-7 hours during this entire process, we would be keeping the forum thread updated. The upgrade would be starting off around 7 am UK time, kindly note that there will not be any changes needed from your end on this.

Update 1: Taking server offline for the OS Reload.

Update 2 :  OS Reload in Progress.

Update 3 :  OS Reload Completed

Update 4 :  cPanel Installation Completed

Update 5 :  Account Restore in Progress.

Update 6 :  Account Restore 30% Completed. ETA to Complete is 2 Hours.

Update 7 :  Account Restore Completed

 

Regards,

Skynethosting.net


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