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May
16
Drive Upgrade : Singapore VIP4 Reseller Server[Resolved]
Posted by Aaron J on 16 May 2020 01:08 PM

We are scheduling a drive upgrade on the SGVIP4 server to add more capacity and for performance improvement. 

In order to facilitate this, the server needs to be moved to a 2U chassis. This maintenance is scheduled to be on Sunday 17th May at 10am Singapore time. This would incur a downtime of 1-2 hours as in maximum.  We would keep the news updated as soon as the process is initiated.

 

SkyNetHosting.Net Inc.

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May
13
Network Issues- SEO servers - US Phoniex Data Center [Resolved]
Posted by Aaron J on 13 May 2020 05:26 PM

Server/Network routing issues have been traced for SEO servers in USA Phoenix Data Center and we are handling this on this on top priority.

We are in touch with Data Center technicians on this. We would keep this news updated on this regard. Thank you.

This issue has been resolved and services are operational now.

Please feel free to create a support ticket or contact us via live chat if you still face any issues.

 


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May
12
Server issue : ZAVIP [Reolved]
Posted by Daniel Johnson on 12 May 2020 05:18 PM

Hello,

Server/Network routing issues have been traced for ZAVIP1 server, and we are handling this on this on top priority. Right now, as per the update from Datacenter, network level issues are being suspected.

 

We would keep this news updated on this regard.

Update 1 : The issue has been fixed and the server is back online now.

Thank you.

SkyNetHosting.Net Inc.

 

 

 

 

 


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May
8
CPU Upgrade : Singapore VIP4 Reseller Server [Completed]
Posted by Sarah J on 08 May 2020 12:11 PM

Hello,

We are scheduling CPU upgrade on the SGVIP4 server, to the latest hardware and have intimated scheduled reboot with hardware replacement at the DC level on Sunday 10th May, at 9am SGT. Processor E5-2680 v1 is being replaced with E5-2680 v2, and this would incur with a downtime of 1-2 hours as in maximum.  We would keep the news updated as soon as the process is initiated.

Update: The CPU upgrade has completed and the server is back online. Services are working fine as well. Please send in a support ticket if you need any assistance.

Thank you.

SkyNetHosting.Net Inc.

Note: If you would like to receive these notifications to your email please feel free to subscribe for news using the "Subscribe" section located at the top left side of this page located just under the "Home" link and logo. When you subscribe you would be getting an email to validate your email address with a validation link. You must click on this link and validate your email in order to receive news alerts.

 


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Apr
21

Hello,

Server/Network routing issues have been traced for US Corporate Server (corporate.vip5), and we are handling this on this on top priority. Right now, as per the update from Datacenter, network level issues are being suspected. We would keep this news updated on this regard, thank you.



Thank you.

SkyNetHosting.Net Inc.

Note: If you would like to receive these notifications to your email please feel free to subscribe for news using the "Subscribe" section located at the top left side of this page located just under the "Home" link and logo. When you subscribe you would be getting an email to validate your email address with a validation link. You must click on this link and validate your email in order to receive news alerts.

 


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Apr
17
IP Routing Latency Issues : IndiaVIP2 Server[Resolved]
Posted by Aaron J on 17 April 2020 06:34 PM

Hello,

 

We were ongoing with multiple tests for the IP routing to the server INDIAVIP2.  We could find the bottleneck enroute for the main ip and this had caused customer domains to be inaccessible around some parts of the world. We have gone ahead to change the main ip for the domains which had been earlier on the reported ip.

Update 1:  If you are using server default nameservers or custom nameservers registered using our server IP, then there is nothing to be done, we have changed the ip at our name servers.. Your domains will start resolving shortly. But if you use remote nameservers, kindly update A record for the domain to the IP, which you can check via your reseller WHM >> List Accounts.

Thank you.

SkyNetHosting.Net Inc.

Note: If you would like to receive these notifications to your email please feel free to subscribe for news using the "Subscribe" section located at the top left side of this page located just under the "Home" link and logo. When you subscribe you would be getting an email to validate your email address with a validation link. You must click on this link and validate your email in order to receive news alerts.

 


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