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Aug
22
Maintenance Alert - India Servers Data Center [Resolved]
Posted by Sarah J on 22 August 2019 11:52 AM

Hello,

 Kindly be aware that our upstream provider (India DC),  has intimated  a scheduled power maintenance activity which would need emergency downtime for the services.  As informed,  this activity would take place on Friday 23rd of August 2019 12:00 AM to 03:00 AM IST,  We would be keeping this news updated, on going through the process.

 

Update 1: Process is still underway, please hold on.

Update 2: We are working on the mysql database server now, server is currently back online.

Update 3:  Databases are still being worked upon, thank you.

Update 4: Database maintenance have been completed. Any domains still facing issues, please open a support ticket so that we can help you out.

 

Thank you,

Regards,

SkyNetHosting.Net Inc.

 

 


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Aug
9
NLVIP4 - Hardware Issues - System Mother board failure [Resolved]
Posted by SkyNetHosting.Net Inc. on 09 August 2019 11:35 PM

Greetings!

While investigating the hardware of the NLVIP4 it appears that  there is an unknown failure of the system mother board. We are migrating the data to a new temporary server in order to bring the sites online as soon as possible. The data copying process could take about 6-8 hours.  

Progress:-

Update1: Data copying 10% completed.

Update2: Data copying 40% completed.

Update3: Data copying 70% completed.

Update4: Data copying 100% completed.

We apologize for the inconvenience.

Best Regards,

SkyNetHosting.Net Inc.


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Aug
5
Network Issues Reported: Devip1[Resolved]
Posted by Sarah J on 05 August 2019 05:51 AM

Hello,

Network issues reported for the server DEVIP1. We are working on this issue on top priority, we would be updating the news shortly.

Update1 :  Service issue has been completely sorted out, and the server is now back online.

Best Regards,
SkyNetHosting.Net Inc.

 


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Aug
4
Maintenance Notice - India Data Center [Resolved]
Posted by SkyNetHosting.Net Inc. on 04 August 2019 06:56 AM

Greetings!

We are intimating that we have power maintenance activity in the India Data Center, this activity will take place on Sunday 4th of August, 2019 from  12:30 AM till 02:30 AM IST. All service types hosted in India Data Center will be effected by this maintenance.

Thank You.

 


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Jul
18
DDOS Attack : Tokyo VIP Server [ Resolved ]
Posted by Sarah J on 18 July 2019 08:02 AM

Hello,

The server is currently under heavy DDOS attack and the main shared IP of the Tokyo server  had to be null routed to mitigate the attack. DC engineers are right on this, we have taken this case on emergency. We will keep the news updated, as and when the attack is subsided and actions taken.

Update 1 :  We are still mitigating the attack on the server, kindly hold on.

Update 2 : Attack has subsided and domains resolving perfectly well.

Thank you.

Regards,

Skynethosting


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Jul
4
RAM upgrade : Server Nicole[Resolved]
Posted by Sarah J on 04 July 2019 06:17 AM

Hello,

 

Recently, we have identified performance issues with the server nicole, and this has been traced out as in relation to memory usage at the server. We are proceeding with a RAM upgrade on the server currently, we believe these improvements are needed to maintain uptime and reliability on our servers in order to keep all valued customers 100% satisfied with our services. The server should be back online shortly.

 

Regards,

Skynethosting


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