Hello,

We are reaching out to inform you about an important upcoming server upgrade. To maintain optimal performance and security, we have scheduled an emergency upgrade on November 17th due to an issue reported with the OS Drive.

Please be aware that this process will involve downtime of 24-48 hours.

Key Details:

• Scheduled Date: November 17th
• Estimated Downtime: 24-48 hours
• IP Addresses: Your IPs will remain unchanged after the migration.

Important Note: To ensure a smooth and error-free migration, we kindly ask you to refrain from making any customizations or uploading new content to your domains during this upgrade window.

We understand the importance of keeping you informed throughout the process. We will notify you once the upgrade begins and provide regular updates on the progress through our news thread.

If you have any questions or concerns about this upgrade, please do not hesitate to contact our technical support team. We are here to assist you with any inquiries.

Update : The service has been restored for all accounts except for those in suspended state. We will be restoring them soon.

              If you are facing issue with any restored domains, please update us with domain names on ticket or live chat.

Thank you for your cooperation and understanding. We appreciate your continued trust in our services.

We would like to inform you that We identified an issue with the OS drive on the server, which requires a complete replacement.

Resolution Plan:

To address this, we will perform the following steps:

1. Replace the OS drive.
2. Reinstall the operating system.
3. Restore all accounts to ensure complete functionality.

This process will take approximately 24 hours, during which the domains on this server will remain offline. However, please be assured that no data loss will occur .

We sincerely apologize for any inconvenience caused and appreciate your patience. Our team is working diligently to resolve this issue as quickly as possible.

Update 1: We would like to inform you that the server upgrade process has officially begun. Our team is working diligently to ensure the procedure is completed as smoothly as possible.

Hello,

We would like to inform you that the server live upgrade has been scheduled for October 22 th at 01:30 PM BST. This upgrade is necessary to enhance the server's performance. Rest assured, there will be no downtime during this process, as it will be a live migration. You will be updated via ticket with new ips once migration completed

It will take 48-72 hours for the migration to complete. To ensure a smooth and error-free migration process, we kindly request that you refrain from making any changes to your sites during this time. This includes avoiding upgrades to your CMS or installation of new plugins.

We understand that you may be eager to enhance your website, but making changes during the migration process can lead to complications and potential errors. By waiting until the migration is complete, you can ensure a seamless transition without any disruptions to your site's functionality. We will synchronize all emails once the migration is completed.

Our team is dedicated to providing you with the best possible service, and we appreciate your cooperation in this matter. If you have any questions or concerns, please don't hesitate to reach out to our support team. Thank you for your understanding and patience.

We understand the importance of keeping you informed, and we will provide regular updates on the migration progress through this news thread. If you have any questions or concerns regarding this upgrade, please do not hesitate to contact our technical support team.

 Thank you for your continued trust in our services.

Hello,

We would like to inform you that the server live upgrade has been scheduled for September 9th at 02.30pm AEST. This upgrade is necessary to enhance the server's performance. Rest assured, there will be no downtime during this process, as it will be a live migration. Your IPs will remain the same after the migration is complete.

It will take 48-72 hours for the migration to complete. To ensure a smooth and error-free migration process, we kindly request that you refrain from making any changes to your sites during this time. This includes avoiding upgrades to your CMS or installation of new plugins.

We understand that you may be eager to enhance your website, but making changes during the migration process can lead to complications and potential errors. By waiting until the migration is complete, you can ensure a seamless transition without any disruptions to your site's functionality. We will synchronize all emails once the migration is completed.

Our team is dedicated to providing you with the best possible service, and we appreciate your cooperation in this matter. If you have any questions or concerns, please don't hesitate to reach out to our support team. Thank you for your understanding and patience.

We understand the importance of keeping you informed, and we will provide regular updates on the migration progress through this news thread. If you have any questions or concerns regarding this upgrade, please do not hesitate to contact our technical support team.

Thanks

Skynethosting.Net

Hello,

 As part of an ongoing project to upgrade our datacentre to refresh our network equipment that is reaching its end of life and to add more capacity we need to relocate the server to another location within the same datahall in our Reading data centre.

This work will take place on 27th of March 2024 from 10PM until 5AM on the 28th of March 2024.

This will involve powering down the server, moving it to its new location, reconfiguring our network and systems, and then powering up your server again. There are no configuration changes needed on your part.

If you have any questions or concerns regarding this upgrade, please do not hesitate to contact our technical support team.

Thanks

Skynethosting.Net

Helllo,

As part of an ongoing project to upgrade our datacentre to refresh our network equipment that is reaching its end of life and to add more capacity we need to relocate the server(s), Server to another location within the same datahall in our Reading data centre.

This work will take place on 27th of March 2024 from 10PM until 5AM on the 28th of March 2024.

This will involve powering down the server, moving it to its new location, reconfiguring our network and systems, and then powering up your server again. There are no configuration changes needed on your part.

If you have any questions or concerns regarding this upgrade, please do not hesitate to contact our technical support team.

Thanks

Skynethosting.Net