Hello,

We would like to inform you that a server hardware upgrade has been scheduled for May 17th(Saturday), at 9:00 PM CET.  This upgrade is being performed to enhance server performance and address slowness issues by migrating to new and improved hardware. We want to assure you that there will be no downtime during this process, as it will be a live migration. Please note that your IP address will change after the migration is completed. The migration process may take up to 72 hours to ensure a seamless transition.

To prevent any potential issues, we kindly request that you refrain from uploading files or making custom changes to your websites during this migration window.

We understand the importance of keeping you informed, and we will be providing regular updates on the migration progress through this news thread. If you have any questions or concerns regarding this upgrade, please do not hesitate to contact our technical support team.

Thank you for your cooperation and understanding.

Best regards,

Skynethosting.Netme

Dear Clients,

We would like to inform you that a server live upgrade has been scheduled to begin on May 6th, 2025 at 15:00 MST. This upgrade is being carried out to resolve a few reported bugs and to enhance overall server performance and stability.

No Downtime Expected
This will be a live migration, meaning your services will remain online and uninterrupted throughout the upgrade process and we move the server to new hardware. 

Migration Timeline
The migration process is expected to take approximately 72 hours to complete as it is live upgrade.

Important Notice: Temporary Freeze on Changes
To ensure a smooth and error-free transition, we kindly request that you do not make any changes to your websites or hosting accounts during this period.
This includes:

• Updating your CMS (e.g., WordPress, Joomla)

• Installing or modifying plugins or themes

• Uploading new files or making customizations

Email Synchronization
All emails will be fully synchronized once the migration is complete, ensuring that no data is lost.

We understand the importance of keeping you informed, and we will be providing regular updates on the migration progress through this news thread. 

If you have any questions or concerns regarding this upgrade, please do not hesitate to reach out to our Technical Support Team. We're here 24/7 to assist you.

Thank you for your continued trust in our services and for your cooperation during this important upgrade.

Hello,

We are writing to inform you that one of our server sgvip4.noc401.com is currently experiencing an unexpected hardware-related issue, leading to downtime. Our technical team, along with the data center engineers, is actively investigating the root cause and working towards a resolution at the earliest possible time.

At this moment, due to the nature of the issue, we are unable to provide a specific estimated time for resolution (ETA). However, please be assured that we are treating this matter with the highest priority and will continue working diligently to restore normal operations as soon as possible.

We understand that this downtime may cause inconvenience, and we sincerely apologize for any disruption it may have caused to your services. Our team will keep you updated with further details as soon as we have more information regarding the progress of the resolution.

We truly appreciate your patience and understanding during this time.

Update:

We are pleased to inform you that the issue has been successfully resolved the reported server issue, and all services are now back to normal and functioning as expected. We have closely monitored the server post-recovery to ensure stability, and everything is operating smoothly.

We sincerely appreciate your patience and understanding during this period. If you experience any further issues or need assistance, please feel free to reach out to our Support.

Hello,

 We would like to inform you that a server live upgrade has been scheduled for January 21 2025 at 13:00 MST. This upgrade is necessary due to slowness reported on server and we move the server to new hardware. The upgrade process may take 72 hours as it is live migration. We want to assure you that there will be no downtime during this process, as it will be a live migration. Your IPs will remain the same after the migration is complete. 

To ensure a smooth and error-free migration, we kindly request that you refrain from making any customizations or uploads to your domains during this time.

We understand the importance of keeping you informed, and we will be providing regular updates on the migration progress through this news thread. If you have any questions or concerns regarding this upgrade, please do not hesitate to contact our technical support team.

Thank you for your cooperation and understanding.

Best regards,

Skynethosting.Net

Hello

We are writing to inform you about an important upcoming server maintenance activity. A server rack replacement has been scheduled as part of our efforts to ensure reliable and efficient service.

Maintenance Details:

Date: Thursday, January 16, 2025

Timeframe: Maintenance start between 10:00 AM and 4:00 PM Arizona Time

Expected Downtime: Approximately 3 hours (though this may vary slightly)

This maintenance will not affect the network providers or IP addresses associated with your server.

All existing configurations will remain unchanged.

We understand that downtime can be disruptive to your operations. Please rest assured that this action is necessary to maintain the quality and reliability of our services.

Once the maintenance is complete, we will send an update via this thread. Should you encounter any issues with your server afterward, please don’t hesitate to reach out, and we’ll promptly assist you.

Thank you for your understanding and cooperation.

Best regards,

Skynethosting.Net

Hello,

We are reaching out to inform you about an important upcoming server upgrade. To maintain optimal performance and security, we have scheduled an emergency upgrade on November 17th due to an issue reported with the OS Drive.

Please be aware that this process will involve downtime of 24-48 hours.

Key Details:

• Scheduled Date: November 17th
• Estimated Downtime: 24-48 hours
• IP Addresses: Your IPs will remain unchanged after the migration.

Important Note: To ensure a smooth and error-free migration, we kindly ask you to refrain from making any customizations or uploading new content to your domains during this upgrade window.

We understand the importance of keeping you informed throughout the process. We will notify you once the upgrade begins and provide regular updates on the progress through our news thread.

If you have any questions or concerns about this upgrade, please do not hesitate to contact our technical support team. We are here to assist you with any inquiries.

Update : The service has been restored for all accounts except for those in suspended state. We will be restoring them soon.

              If you are facing issue with any restored domains, please update us with domain names on ticket or live chat.

Thank you for your cooperation and understanding. We appreciate your continued trust in our services.