Hello,

We would like to inform you that the server budget4.noc401.com recently experienced an unexpected hardware failure. Our technical team promptly investigated the issue in coordination with the Data Center team and confirmed that the required spare hardware was readily available. The faulty component was replaced on the same server, and no data was migrated to another server during this process.

After the hardware replacement, all hosted websites resumed normal operation. However, we later received reports of database-related errors affecting a few websites and services. Upon further analysis, it was identified that some databases had become corrupted, most likely as a result of the earlier hardware issue.

To ensure long-term stability and to prevent the recurrence of similar problems, we have initiated a permanent migration to a new server as a corrective and preventive measure. The migration process is currently in progress and is expected to take up to 48-72 hours to complete.

Our technical team is actively monitoring and managing the migration to ensure a smooth, secure, and stable transition with minimal service impact. We sincerely apologize for any inconvenience this situation may cause and truly appreciate your patience and understanding while we work to fully restore and stabilize all services.

Should you have any questions or require assistance during this process, please do not hesitate to reach out to our technical support team. We will continue to provide updates as the migration progresses and will notify you once the process is completed.

Thank you for your continued trust and cooperation.

Hello,

We would like to inform you that the server live upgrade has been scheduled for January  09th at 17:44:00 UTC. This upgrade is necessary to enhance the server's performance. Rest assured, there will be no downtime during this process, as it will be a live migration. Your IPs will remain the same after the migration is complete. 

It will take 48-72 hours for the migration to complete. To ensure a smooth and error-free migration process, we kindly request that you refrain from making any changes to your sites during this time. This includes avoiding upgrades to your CMS or installation of new plugins.

We understand that you may be eager to enhance your website, but making changes during the migration process can lead to complications and potential errors. By waiting until the migration is complete, you can ensure a seamless transition without any disruptions to your site's functionality. We will synchronize all emails once the migration is completed.

Our team is dedicated to providing you with the best possible service, and we appreciate your cooperation in this matter. If you have any questions or concerns, please don't hesitate to reach out to our support team. Thank you for your understanding and patience.

We understand the importance of keeping you informed, and we will provide regular updates on the migration progress through this news thread. If you have any questions or concerns regarding this upgrade, please do not hesitate to contact our technical support team.

 Thank you for your continued trust in our services.

Hello,

We would like to inform you that a server hardware upgrade for corporate.vip7.noc401.com has been scheduled for next week. This upgrade is being carried out to improve overall server performance and to address recent slowness issues by migrating services to new and enhanced hardware.

Once the exact date and time for the upgrade are finalized, we will share further updates through this news thread. During the upgrade window, there may be brief service interruptions.

If you have any questions or concerns regarding this upgrade, please feel free to contact our technical support team. We will be happy to assist you.

Thank you for your cooperation and understanding.

Thanks

Skynethosting.Net

Hello,

We are writing to inform you that one of our servers, sgvip5.noc401.com, is currently experiencing intermittent DDoS attacks, which have led to OS corruption.

To resolve this issue, we have scheduled an OS drive replacement on July 19th at 1:00 AM (SG Time). Once the replacement begins, the restoration of accounts is expected to take approximately 4 to 8 hours.

Update 1 : More than 55% of accounts are restored. The restored websites will start working soon.

Update 2 : The Restore is complete and websites are loading. 

Please update us on ticket if you face issue with any domain.

We understand that this downtime may cause inconvenience, and we sincerely apologize for any disruption to your services. Our team is actively monitoring the situation and will keep you updated on the progress of the restoration.

We truly appreciate your patience and understanding during this time. If you have any questions or concerns, please feel free to reach out to our support team.

Best regards,

SkyNetHosting.Net

Hello,

We would like to inform you of an important upcoming maintenance event involving your server located at our Hong Kong HKG-10 Data Center (hkvip1.noc401.com). As part of our ongoing commitment to enhancing the reliability, performance, and flexibility of our infrastructure, we will be migrating all services from HKG-10 to our new Hong Kong HKG-12 Data Center.

Scheduled Maintenance Details

Date: June 18, 2025

Time: 18:00 – 02:00 HKT (UTC+08:00)

Expected Duration: Up to 8 hours

Impact on Your Services

During the maintenance window, your server will experience temporary downtime while the migration is in progress. Please be assured that:

We are taking every precaution to minimize the downtime.

Our engineering team will be actively monitoring the migration to ensure a smooth transition.

Support will be available during and after the migration for any required assistance.

We appreciate your understanding and continued trust in our services. If you have any questions or concerns regarding this maintenance, please feel free to contact our support team.

Best regards,

SkyNetHosting.Net

Hello,

This is to inform you that the server is currently undergoing an emergency upgrade to enhance its performance by upgrading the CPU and RAM modules.

As a result, the server may experience downtime of approximately 20 to 40 minutes during this maintenance window.

We sincerely apologize for the inconvenience caused and appreciate your patience and understanding.