Hi,

We have faced DDOS attack to server and we have disabled the account get DDOSed. How ever DDOS continue to IP 148.163.89.221. So the part of mitigation.we have forced to change the IP of domains to new IP 148.163.89.220.

If you  use default name servers or private name servers no changes to be done. If you  assigned Cloudflare please use new IP at Cloudflare panel.

Best Regards,

SkyNetHosting.Net Inc.

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Hello

The server USM1 is not responding currently. 

We are making every effort to get this fixed and services restored as quickly as possible. We would keep the news updated, thank you. 

Update 1 : OS drive has got corrupted and we are trying to recover it.

Update 2: We have restored 90% accounts 

Update 3 : More than 98 percent accounts are restored. Data of accounts on /home2 is not affected and accounts on /home drive is restored from MARCH 21 backup. If you are facing issue with any domains, please update with domain names and exact issue so that we can check and sort them out.

SkyNetHosting.Net Inc.

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Greetings!

We have scheduled the live server upgrade on February 5th, at  11pm EST. Your current server's processors will be upgraded to a new 40 CPU E5-2680 v2 along with 1.6TB older NVMe drives to being upgraded to all new 3.8TB Intel NVMe drives. We believe these improvements were needed to maintain uptime and reliability in order to keep all valued customers 100% satisfied with our services.

There will not be any downtime as its a live migration and your IP's will remain the same after migration. We will be stopping the ftp service so that no further file uploaded during this live migration. Please ensure that no customizations/uploads on your domains are done during this window to ensure error-free migration.

We would be keeping this news thread updated with migration progress once the migration has started.If you have any questions or concerns in this regard please feel free to contact technical support.

Update 1 : 99% of migration completed 

Update 2: We have blocked apache service for 30 minutes to reduce traffic to server.

Update 3: We have started apache service 

 Regards,

Skynethosting.net

Greetings!

We have scheduled the live server upgrade on January 27th, at  1.30am  SGT. Your current server's processors will be upgraded to a new 40 CPU E5-2680 v2 .We believe these improvements were needed to maintain uptime and reliability in order to keep all valued customers 100% satisfied with our services.

There will not be any downtime as its a live migration and your IP's will remain the same after migration. We will be stopping the ftp service so that no further file uploaded during this live migration. Please ensure that no customizations/uploads on your domains are done during this window to ensure error-free migration.

We would be keeping this news thread updated with migration progress once the migration has started.If you have any questions or concerns in this regard please feel free to contact technical support.

Update 1: 80%  data syn completed.   We will update the thread once this has been completed

Update 2: All active acounts sync competed and suspended accounts sync is in progress.. 

Update 3 : All suspended accounts migration has been completed. 

As mentioned earlier, there is no change required at your end.

Please send in a support ticket or contact us via live chat if you face any issues. We will be happy to assist. We thank you for your continued patience and understanding while we were working to get this completed. 

Thank you.

SkyNetHosting.Net Inc.

Greetings!

We have scheduled the live server upgrade on January 14th, at  12.30am  SGT. Your current server's processors will be upgraded to a new 40 CPU E5-2680 v2 .We believe these improvements were needed to maintain uptime and reliability in order to keep all valued customers 100% satisfied with our services.

There will not be any downtime as its a live migration and your IP's will remain the same after migration. We will be stopping the ftp service so that no further file uploaded during this live migration. Please ensure that no customizations/uploads on your domains are done during this window to ensure error-free migration.

We would be keeping this news thread updated with migration progress once the migration has started.If you have any questions or concerns in this regard please feel free to contact technical support.

Update 1: We have synced all data except email data which is in progress. We will update the thread once this has been completed. Updates will follow.

Update 2 Restore has been fully completed and ip's routed. All the domains are now resolving from the new server, thank you.

As mentioned earlier, there is no change required at your end.

Please send in a support ticket or contact us via live chat if you face any issues. We will be happy to assist. We thank you for your continued patience and understanding while we were working to get this completed. 

Thank you.

SkyNetHosting.Net Inc.

The USA SEO server ashburn.noc401.com is not responding and we are investigating this. Updates will follow.

 Update 1: We are working to get the server online. A file system check is in progress after reboot.

Update 2: The server is online and services are working fine. Please open a support ticket if you face issue with any of the domain in specific.

SkyNetHosting.Net Inc.


Note: If you would like to receive these notifications to your email please feel free to subscribe for news using the "Subscribe" section located at the top left side of this page located just under the "Home" link and logo. When you subscribe you would be getting an email to validate your email address with a validation link. You must click on this link and validate your email in order to receive news alerts.