Dear Clients,

We would like to inform you that a server live upgrade has been scheduled to begin on May 6th, 2025 at 15:00 MST. This upgrade is being carried out to resolve a few reported bugs and to enhance overall server performance and stability.

No Downtime Expected
This will be a live migration, meaning your services will remain online and uninterrupted throughout the upgrade process and we move the server to new hardware. 

Migration Timeline
The migration process is expected to take approximately 72 hours to complete as it is live upgrade.

Important Notice: Temporary Freeze on Changes
To ensure a smooth and error-free transition, we kindly request that you do not make any changes to your websites or hosting accounts during this period.
This includes:

• Updating your CMS (e.g., WordPress, Joomla)

• Installing or modifying plugins or themes

• Uploading new files or making customizations

Email Synchronization
All emails will be fully synchronized once the migration is complete, ensuring that no data is lost.

We understand the importance of keeping you informed, and we will be providing regular updates on the migration progress through this news thread. 

If you have any questions or concerns regarding this upgrade, please do not hesitate to reach out to our Technical Support Team. We're here 24/7 to assist you.

Thank you for your continued trust in our services and for your cooperation during this important upgrade.