We have scheduled the live server upgrade on February 27th, at 9 PM EST. Your current server's processors will be upgraded to a new 40 CPU E5-2680 v2 along with 1.6TB older NVMe drives to being upgraded to all new 3.8TB Intel NVMe drives. We believe these improvements were needed to maintain uptime and reliability in order to keep all valued customers 100% satisfied with our services.
There will not be any downtime as its a live migration and your IP's will remain the same after migration. We will be stopping the ftp service so that no further file uploaded during this live migration. Please ensure that no customizations/uploads on your domains are done during this window to ensure error-free migration.
We would be keeping this news thread updated with migration progress once the migration has started.If you have any questions or concerns in this regard please feel free to contact technical support.
Update 1: We have already started the migration and the status is at 20% now.
Update 2: Data migration is at 75%.
Update 3: We have completed the migration, and all the services are working fine now.
As mentioned earlier, there is no change required at your end.
Please send in a support ticket or contact us via live chat if you face any issues. We will be happy to assist. We thank you for your continued patience and understanding while we were working to get this completed.