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Oct
18
Server Issues : CorporateVIP1 [Resolved]
Posted by Sarah J on 18 October 2018 03:33 AM

Hello,

Server CorporateVIP1 is being worked upon, we might need to proceed to replace PSU for the server too.

Kindly hold on, we will get back to you on this shortly.

Update 1:  Server rebooted and we are still checking the services.

Update 2: Server back online, thank you.

 

Skynethosting.net

 


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Oct
11
Scheduled Maintenance for servers: Budget4, Nicole, USM1[Resolved]
Posted by Sarah J on 11 October 2018 02:05 AM

Hello,

This is to inform about upcoming scheduled maintenance on the rack, these three are servers housed in.  

Maintenance is scheduled for Tuesday, October 16, 2018 between 3:00 PM and 11:00 PM Arizona Time (MST). This maintenance is expected to cause downtime of,  approximately 30 minutes but rarely, up to 60 minutes may be necessary. This is because we need to shut down the servers to migrate it away from the affected rack, our NOC engineers would be handling this task on top priority. We will keep you updated on the status, as and when the process is on.

Update 1 :  Servers have been taken down for maintanence now, we will keep the news updated.

Update 2:  Server are back online, thank you.



Thank you

Skynethosting


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Oct
10
Server Issue [Cambridge]
Posted by Daniel Johnson on 10 October 2018 10:23 AM

Hello,

We are experiencing issue with the server "Cambridge". One of the HDD is get failed and file system check is in progress.  We could remount the HDD once file system check completed.

Apologize for the inconvenience caused, we will keep you updated here with progress.

---------------------------------

Update 1: The file system check has been completed and server is back online now. Once again apologize for the inconvenience caused.

Update 2:  Server HDD is still facing issues. Kindly hold on, we are working on this on emergency.

Update 3: Server is still being worked on. We regret the inconvenience caused due to this, disk errors are still being fixed.

 

 

 

 


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Oct
7
Server Issue - SGVIP5 [RESOLVED]
Posted by Matt Roberts on 07 October 2018 08:07 AM

Hello,

Apologize for the inconvenience caused.

We are experiencing issue with the server "SGVIP5". One of the HDD is get failed and file system check is in progress.  We could remount the HDD once file system check completed.

Update 1 : 25 % file system check completed.

Update 2 : 38 % file system check completed.

Update 3 : 60 % file system check completed.

Update 4 : 90 % file system check completed.

Update 5 : file system check completed.

Regards.

Skynethosting.net

 

 

 

 

 

 


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Oct
4
Server Down - mint1[Resolved]
Posted by Sherin S on 04 October 2018 07:40 PM

Hello,

Apologize for the inconvenience caused. We are experiencing issue with the server "MINT1" and all services running on it. We are making every effort to get this fixed and services restored as quickly as possible. Meanwhile your patience is highly appreciable.

 

Update 1:  We had to go in for an emergency drive replacement for the server, and right now OS reload on the new driver has been completed.  We are proceeding to restore the data from backups, please hold on.

Update 2 : Restore is still progressing, we are monitoring the process entirely.

Update 3:  Restore completed and all services live.

 

Thank you!

Skynethosting.net

 

 


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Oct
3
[Resolved]Server Rebooted [Corporate VIP Server]
Posted by Sarah J on 03 October 2018 01:37 AM

Hello,


Server [corporate.vip1] has been rebooted at the moment, and file system check is in progress. We are monitoring the progress on this, we would be be posting updates shortly.

 

Regards.

Skynethosting.net


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