Hello,

The server is currently under heavy DDOS attack and the main shared IP of the Tokyo server  had to be null routed to mitigate the attack. DC engineers are right on this, we have taken this case on emergency. We will keep the news updated, as and when the attack is subsided and actions taken.

Update 1 :  We are still mitigating the attack on the server, kindly hold on.

Thank you.

Regards,

Skynethosting

Hello,

Recently, we have identified performance issues with the server nicole, and this has been traced out as in relation to memory usage at the server. We are proceeding with a RAM upgrade on the server currently, we believe these improvements are needed to maintain uptime and reliability on our servers in order to keep all valued customers 100% satisfied with our services. The server should be back online shortly.

Regards,

Skynethosting

Greetings!

Recently cPanel have changed their license prices for dedicated servers and VPS from $30/month up to $400/month. New pricing system is based on the number of cPanel accounts on a server and they charge $00.20 per extra cPanel hosting account. More details about the new pricing at cPanel Inc. can be found here;

https://www.cpanel.net/pricing/

 License Type: Admin

Up to 5 cPanel Accounts

Price: $20/Month

Available on VPS/Cloud Only

License Type: Pro

Up to 30 cPanel Accounts

Price: $30/Month

Available on VPS/Cloud Only

License Type: Premier

Up to 100 cPanel Accounts (Each Account above 100 Accounts will cost $0.20 Per cPanel Account)

Price: $30/Month

Available on VPS/Cloud and Metal Dedicated Servers

FAQ:

Q: According to above price increase dedicated server license cost can go up from current price $30/month up to $400/month, will there be a price increase skynet customer resellers, shared or SEO Plans?  

A: No, we do not have any plans to increase the prices or limit the unlimited plans at the moment. The prices and unlimited features will remain the same.

Q: Will there be any change in cPanel license costs for resold VPS or Dedicated Servers?

A: There might be price change for resold cPanel license fees for VPS or Dedicated server plans. However a price is not set yet and as a cPanel NOC partner we are still in the process discussing the final prices with cPanel Inc.

Q: Will skynet remain using cPanel as your hosting control Panel?

A: Yes, we have no plans in changing to something else, we will remain using cPanel.

A detailed discussion regarding the price change can be found at WHT;

http://www.webhostingtalk.com/showthread.php?t=1770316

If you have any further questions please feel free to contact support.

Best Regards,

SkyNetHosting.Net Inc.

Hello,

Server Luna seems to be inaccessible, kindly hold on, we are working on this.   The data center network engineers are already on this with top priority. We would keep you updated on the same.

Update 1:  The issue does not seem to be related to network. The intermittent access issues seem to be firewall and cpanel related. Kindly hold on, while we work on the server.

Update 2:  DC engineers are still on this case, we are awaiting the next update from them.

Update 3: Services are now back online.  Thank you for holding on this, we have now upgraded cpanel version to the latest too, on this server.

 Thank you.

Best Regards,

SkyNetHosting.Net Inc.

Hello,

 
Network issues has been  reported on our Singapore data center. Network engineers are working in this issue with top priority. We would keep you updated on the same.

Update 1:  Network issues have been sorted out, services  back online.

Hello,

 
Network issues has been  reported on our Singapore data center. Network engineers are working in this issue with top priority. We would keep you updated on the same.

Update1: Network Issue Resolved

Thank you.

Best Regards,

SkyNetHosting.Net Inc.