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Nov
12
UK Reseller Server UKVIP3 - Server Upgrade (update 5)
Posted by SkyNetHosting.Net Inc. on 12 November 2020 07:03 PM

Update1: Migration started.

Update2: Migration is 40% completed and we expect it complete within the next 24 hours. By Sunday morning we would be contacting all resellers personally with new name server and IP details where you need to update them if you are using private nameservers (a separate mail explaining this process has already been sent to all reseller prior to the migration)

Update3: Migration is 85% completed.

Update4: Migration is 97% completed. We would be would be contacting each reseller with new IP's and nameserver details shortly.

Update5: Migration is now completed. All clients have been mailed separately with new IP details and instructions on how to update your IP's if you are using private nameservers.

======================

Greetings!

Recently your server UKVIP3 had some minor and few major problems, experiencing load issues on few occasions. We understand these issues are very frustrating for our customers and we have decided to upgrade your server. We believe these improvements were needed to maintain up-time and reliability on our reseller servers in order to keep all valued customers 100% satisfied with our services.

On 13th Friday, November 2020 at 11.00PM GMT we will be performing an upgrade of your server, UKVIP3 to brand new server with 128GB DDR4 RAM and current SSD drives will be upgraded to latest NVMe drives which will result in significant performance increase. 

The migration is scheduled to be completed within 24 hours. Since this is a live migration all services remain active during the migration, excluding FTPd service. There will also be a change in IP's and each reseller will be contacted before and after the migration via a ticket with all details. 

If you have any questions regarding this move, or any of the services we are offering to facilitate it, then please do not hesitate to contact us.

Best Regards,

SkyNetHosting.Net Inc


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Oct
31
Server Upgrade : USA Master Reseller Server ( Resolved)
Posted by Aaron J on 31 October 2020 10:20 AM

Greetings!

We have scheduled the live server upgrade on Saturday, October 31, 2020 at 01:00 AM ET (Eastern Time). Your current server's processors will be upgraded to a new 40 CPU E5-2680 v2 along with 1.6TB older NVMe drives to being upgraded to all new 3.8TB Intel NVMe drives. We believe these improvements were needed to maintain uptime and reliability in order to keep all valued customers 100% satisfied with our services.

There will not be any downtime as its a live migration and your IP's will remain the same after migration. We will be stopping the ftp service so that no further file uploaded during this live migration. Please ensure that no customization/uploads on your domains are done during this window to ensure error-free migration.

We would be keeping this news thread updated with migration progress once the migration has started.If you have any questions or concerns in this regard please feel free to contact technical support.

 

Update 1:  We have started packaging of the domains on the old server.  We would soon move the backups to the new server and start the restore process. 

Update 2: The restore is in progress, status 70% completed.

 

Update 3: Restore has been completed and ip's routed. All the domains are now resolving from the new server, thank you.

 

Thank you.

SkyNetHosting.Net Inc.

Note: If you would like to receive these notifications to your email please feel free to subscribe for news using the "Subscribe" section located at the top left side of this page located just under the "Home" link and logo. When you subscribe you would be getting an email to validate your email address with a validation link. You must click on this link and validate your email in order to receive news ale


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Oct
21
Server Reboot: CORPORATE.VIP6[Completed]
Posted by Aaron J on 21 October 2020 07:15 PM

We will be rebooting the server corporate.vip6 for an emergency kernel update shortly. Updates will follow.

Update: The server is back online after reboot and services are working fine. Please open a support ticket if you notice any issues.


SkyNetHosting.Net Inc.

Note: If you would like to receive these notifications to your email please feel free to subscribe for news using the "Subscribe" section located at the top left side of this page located just under the "Home" link and logo. When you subscribe you would be getting an email to validate your email address with a validation link. You must click on this link and validate your email in order to receive news alerts.


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Oct
16
Network Issues - DEVIP2 [Resolved]
Posted by Aaron J on 16 October 2020 04:58 PM

There is network issue reported for the server DEVIP2. We are working on this issue with top priority. We would be updating the news as soon as we have more information.

 

Update 1: This has been resolved and services are operational. Please open a support ticket if you face any issues.

 

SkyNetHosting.Net Inc.

Note: If you would like to receive these notifications to your email please feel free to subscribe for news using the "Subscribe" section located at the top left side of this page located just under the "Home" link and logo. When you subscribe you would be getting an email to validate your email address with a validation link. You must click on this link and validate your email in order to receive news alerts.

 


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Oct
14

This is to inform you about an upcoming scheduled maintenance in the Singapore Location Data Center.

The data center will be performing maintenance on DWDM circuit on 18 Oct 2020 from 01:00 hrs to 05:00hrs SG Time.

This maintenance is expected to cause network performance impact during this time period. Even though the maintenance window is five hours, the actual time for maintenance would be lesser.

Please feel free to contact us via live chat or create a support ticket if you have further questions or concerns.

Thank you.

SkyNetHosting.Net Inc.

Note: If you would like to receive these notifications to your email please feel free to subscribe for news using the "Subscribe" section located at the top left side of this page located just under the "Home" link and logo. When you subscribe you would be getting an email to validate your email address with a validation link. You must click on this link and validate your email in order to receive news alerts


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Oct
5
Server Upgrade : USA VIP Reseller Server- USVIP1[Resolved]
Posted by Matt Roberts on 05 October 2020 11:28 PM

Greetings!

 

We have scheduled the live server upgrade on October 5th, at 9 PM EST. Your current server's processors will be upgraded to a new 40 CPU E5-2680 v2 along with 1.6TB older NVMe drives to being upgraded to all new 3.8TB Intel NVMe drives. We believe these improvements were needed to maintain uptime and reliability in order to keep all valued customers 100% satisfied with our services.

There will not be any downtime as its a live migration and your IP's will remain the same after migration. We will be stopping the ftp service so that no further file uploaded during this live migration. Please ensure that no customizations/uploads on your domains are done during this window to ensure error-free migration.

We would be keeping this news thread updated with migration progress once the migration has started.If you have any questions or concerns in this regard please feel free to contact technical support.

 

Update 1:  We have started packaging of the domains on the old server.  We would soon move the backups to the new server and start the restore process.

Update 2: The restore is in progress, status 50% completed.

Update 3:  Restore is still progressing, we are monitoring the progress closely.

Update 4: Restore has been completed and ip's routed. All the domains are now resolving from the new server, thank you.

 

Thank you.

SkyNetHosting.Net Inc.

 

 

Note: If you would like to receive these notifications to your email please feel free to subscribe for news using the "Subscribe" section located at the top left side of this page located just under the "Home" link and logo. When you subscribe you would be getting an email to validate your email address with a validation link. You must click on this link and validate your email in order to receive news alerts.

 


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