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Jun
6
Hardware Issues - Singapore Reseller Server SGMint1
Posted by Sarah J on 06 June 2018 02:31 AM

Hello,

Singapore reseller server SGmint1 is offline due to hardware issues. We are in contact with the DC engineers on this.

We have already replaced the fault RAM twice on the server with the last two downtime's and right now we suspect the error as pointed either to the Memory slots or the memory controller integrated to the board, this we are planning to replace the server motherboard today.

We will be keeping you updated here regarding the upgrade process. We understand our customers and this is not something which we ever would like to happen, we are on top heels to fix this issue.

We will be keeping the news updated, progressively.If you have any questions please feel free to talk to us over chat or open a ticket.

 

Update 1: Motherboard Replacement is scheduled at 7PM SGT (Today)

Regards,

Skynethosting

 


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Jun
4
Server Down- Memory Swap - Singapore Reseller Server SGMint1
Posted by Sarah J on 04 June 2018 07:59 AM

Hello,

Server sgmint1.noc401.com seems to be rebooted on-goingly and we have traced the issues to be related to RAM issues and memory swap errors. Server is still down, and we are in contact with DC support on the case, to check if the RAM swap can be scheduled and proceeded now on emergency. We will keep the post updated, thank you.

Regards,

Skynethosting


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May
31
Network issue with server CORPORATE VIP1
Posted by James Louis on 31 May 2018 06:14 PM

Hello,

We are facing network issue on CORP VIP1  server.  Our network engineers are working on this issue with top priority. We would be keeping the news updated, thank you.

Thank you.

Regards,


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May
26
Network issue with ZAVIP1 (Resolved)
Posted by James Louis on 26 May 2018 12:01 AM

Hello,

We are facing network issue on zavip1  server.  Our network engineers are working on this issue with top priority. We would be keeping the news updated, thank you.

Thank you.

Regards,

Skynethosting

 

Update 1:  DC engineers are still working on this, kindly hold on.


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May
23
SkyNetHosting.Net Inc. Is GDPR Compliant!
Posted by Sufya F on 23 May 2018 01:32 PM

Hello,

We’re excited to announce that we COMPLY with the soon-to-be-enforced European General Data Protection Regulation (GDPR).

GDPR in short for General Data Protection Regulation, is designed to protect the personal data and privacy of citizens within the European Union.

At skynethosting.net we prioritize this by taking every possible step to protect our customer’s privacy details. Accordingly we have updated our privacy policy to comply with  GDPR.

For more details about our updates on Data Protection Rights under GDRP, kindly refer our privacy policy link below.

https://skynethosting.net/privacy-policy.htm

If you have any additional questions, please do not hesitate to contact us via customer care department at www.skynethelp.com

Best Regards


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May
8
Network Issues with US VIP server
Posted by Sarah J on 08 May 2018 08:00 AM

Hello,


Network issues has been reported for the usvip2 server(usvip2.noc84.com). Our network engineers are working in this issue with top priority. We would keep you updated on the same

 Thank you.

Best Regards,

SkyNetHosting.Net Inc.


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