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Dec
1
Connectivity issues - UK server UKVIP3
Posted by Matt Roberts on 01 December 2023 10:22 PM

Hello

 

We regret to inform you that a hardware connecting component failure reported at the Data Center. We would like to assure you that our dedicated DC support team is currently working on resolving this issue as a matter of utmost urgency. Rest assured, we will keep you updated on the progress and notify you promptly once the issue has been resolved.

Update 1 :  Faulty component replace and server up. But we noticed that Mysql server corrupted and sites shows database error intermittently. We have working on this issue and provide you and update. 

update 2 : We have successfully restored the database and all associated websites to full functionality. In case anydomain is facing issue, please open a ticket to us.

However, in order to prevent any potential issues in the future, we have decided to proceed with reinstalling the operating system. This proactive measure will ensure a more secure and stable environment for our systems.

Thank you for your understanding and patience.

 

Thank you. 

Skynethosting.Net


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Nov
25
Server down usvip1.noc81.com [Resolved]
Posted by Matt Roberts on 25 November 2023 05:30 PM

Hello

The server usvip1.noc81.com is not responding currently. 

We are making every effort to get this fixed and services restored as quickly as possible. We would keep the news updated.

Update 1 :  We have identified issue with OS drive, DC support team working on this issue. Expected down time is 4 to 6 hours.

Update2 :  We have fixed the issue on OS drive and rebooted the server. All service is live

 

Thank you. 

Skynethosting.Net

 


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Oct
28
IMPORTANT NOTICE : Singapore DC Relocation: SGMINT1 [COMPLETED]
Posted by Matt Roberts on 28 October 2023 06:35 PM

Hello,

 

We are pleased to announce that the server SGMINT1 will be moving from Equinix DC to Racks Central DC. Expect your server "sgmint1.noc401.com" to be offline for 2–3 hours starting on October 28 2023 10PM SGT. 

 

We will keep you informed about the progress through regular updates on this news thread. Should you have any questions or concerns regarding this matter, please do not hesitate to reach out to our dedicated technical support team.

 

Thank you for your understanding and cooperation.

 Best regards,

Skynethosting.Net


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Oct
28
IMPORTANT NOTICE : Singapore DC Relocation: SGVIP4 [COMPLETED]
Posted by Matt Roberts on 28 October 2023 06:33 PM

Hello,

 

We are pleased to announce that the server SGVIP4 will be moving from Equinix DC to Racks Central DC. Expect your server "sgvip4.noc401.com" to be offline for 2–3 hours starting on October 28 2023 10PM SGT. 

 

We will keep you informed about the progress through regular updates on this news thread. Should you have any questions or concerns regarding this matter, please do not hesitate to reach out to our dedicated technical support team.

 

Thank you for your understanding and cooperation.

 Best regards,

Skynethosting.Net


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Oct
15
IMPORTANT NOTICE : Singapore DC Relocation: SGVIP5 - [COMPLETED]
Posted by Aaron J on 15 October 2023 05:53 PM

Hello,

We are pleased to announce that the server SGVIP5 will be moving within 2 hours from Equinix DC to Racks Central DC. Expect your server, sgvip5.noc401.com, to be offline for 2–3 hours starting on October 15, 2023. You should expect that your server will be taken off line at 10PM SGT 

We will keep you informed about the progress through regular updates on this news thread. Should you have any questions or concerns regarding this matter, please do not hesitate to reach out to our dedicated technical support team.

Thank you for your understanding and cooperation.

 

Update: Server relocation has been completed. The server is back online, and all services are stable now.

 

Best regards,

Skynethosting.Net


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Oct
15
IMPORTANT NOTICE : Singapore DC Relocation: SGVIP1 - [COMPLETED]
Posted by Aaron J on 15 October 2023 05:49 PM

Hello,

We are pleased to announce that the server SGVIP1 will be moving within 2 hours from Equinix DC to Racks Central DC. Expect your server, sgvip1.noc401.com, to be offline for 2–3 hours starting on October 15, 2023. You should expect that your server will be taken off line at 10PM SGT 

We will keep you informed about the progress through regular updates on this news thread. Should you have any questions or concerns regarding this matter, please do not hesitate to reach out to our dedicated technical support team.

Thank you for your understanding and cooperation.

Update: Server relocation has been completed. The server is back online, and all services are stable now.

Best regards,

Skynethosting.Net


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