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Oct
21
Server Reboot: CORPORATE.VIP6[Completed]
Posted by Aaron J on 21 October 2020 07:15 PM

We will be rebooting the server corporate.vip6 for an emergency kernel update shortly. Updates will follow.

Update: The server is back online after reboot and services are working fine. Please open a support ticket if you notice any issues.


SkyNetHosting.Net Inc.

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Oct
16
Network Issues - DEVIP2 [Resolved]
Posted by Aaron J on 16 October 2020 04:58 PM

There is network issue reported for the server DEVIP2. We are working on this issue with top priority. We would be updating the news as soon as we have more information.

 

Update 1: This has been resolved and services are operational. Please open a support ticket if you face any issues.

 

SkyNetHosting.Net Inc.

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Oct
14

This is to inform you about an upcoming scheduled maintenance in the Singapore Location Data Center.

The data center will be performing maintenance on DWDM circuit on 18 Oct 2020 from 01:00 hrs to 05:00hrs SG Time.

This maintenance is expected to cause network performance impact during this time period. Even though the maintenance window is five hours, the actual time for maintenance would be lesser.

Please feel free to contact us via live chat or create a support ticket if you have further questions or concerns.

Thank you.

SkyNetHosting.Net Inc.

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Oct
5
Server Upgrade : USA VIP Reseller Server- USVIP1[Resolved]
Posted by Matt Roberts on 05 October 2020 11:28 PM

Greetings!

 

We have scheduled the live server upgrade on October 5th, at 9 PM EST. Your current server's processors will be upgraded to a new 40 CPU E5-2680 v2 along with 1.6TB older NVMe drives to being upgraded to all new 3.8TB Intel NVMe drives. We believe these improvements were needed to maintain uptime and reliability in order to keep all valued customers 100% satisfied with our services.

There will not be any downtime as its a live migration and your IP's will remain the same after migration. We will be stopping the ftp service so that no further file uploaded during this live migration. Please ensure that no customizations/uploads on your domains are done during this window to ensure error-free migration.

We would be keeping this news thread updated with migration progress once the migration has started.If you have any questions or concerns in this regard please feel free to contact technical support.

 

Update 1:  We have started packaging of the domains on the old server.  We would soon move the backups to the new server and start the restore process.

Update 2: The restore is in progress, status 50% completed.

Update 3:  Restore is still progressing, we are monitoring the progress closely.

Update 4: Restore has been completed and ip's routed. All the domains are now resolving from the new server, thank you.

 

Thank you.

SkyNetHosting.Net Inc.

 

 

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Sep
18
Server down: Singapore Node server[Resolved]
Posted by Sarah J on 18 September 2020 06:14 AM

Hello,

 

We are unable to ssh to the node server though, the alert for the node is shown as accessible,  we are working along with our DC engineers on this case.  This is our top priority, we would keep the news updated, thank you.

Update 1:  We have rebooted the server, kindly hold on.

Update 2: Server is now accessible, kindly open a ticket incase of any further issues.

 

Best Regards,

SkyNetHosting.Net Inc.


Note: If you would like to receive these notifications to your email please feel free to subscribe for news using the "Subscribe" section located at the top left side of this page located just under the "Home" link and logo. When you subscribe you would be getting an email to validate your email address with a validation link. You must click on this link and validate your email in order to receive news alerts.


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Sep
15
Server Down: Singapore VIP1 Server[Resolved]
Posted by Sarah J on 15 September 2020 06:45 AM

Hello,

Singapore VIP1 server seems to be  inaccessible, we have contacted DC network on this regard.  We are holding on, and would keep the news updated shortly.

Update 1: Server is being still checked on, DC engineers are currently on this high priority task.

Update 2: The issue has been identified as a fault NIC card. Server has been rebooted now , the faulty NIC crad would be replaced in later.

 

 

Thank you.

SkyNetHosting.Net Inc.

Note: If you would like to receive these notifications to your email please feel free to subscribe for news using the "Subscribe" section located at the top left side of this page located just under the "Home" link and logo. When you subscribe you would be getting an email to validate your email address with a validation link. You must click on this link and validate your email in order to receive news alerts.


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