Hello

We would like to inform you that we have scheduled an OS drive/Operating system upgrade for our corporate servers on December 16th, 13.00 MST . The expected downtime for this upgrade is approximately 7 hours. We sincerely appreciate your patience and understanding during this maintenance period. The below servers are impacted.

corporate.vip1.noc401.com

corporate.vip2.noc401.com

corporate.vip3.noc401.com

corporate.vip4.noc401.com

corporate.vip5.noc401.com

corporate.vip6.noc401.com

corporate.vip8.noc401.com

corporate.viplus1.noc401.com

At Skynet, we strive to continuously improve our systems to provide you with the best possible service. This upgrade is essential to enhance the performance and security of our servers, ensuring a seamless experience for all our valued customers.

During the scheduled downtime, our team of experts will be working diligently to complete the upgrade as efficiently as possible. We understand the inconvenience this may cause, and we assure you that every effort will be made to minimize any disruption to your business operations. We will keep the thread updated.

 Update 1: We have decided to reschedule the replacement of the OS drive for the following servers to a later date:

- corporate.vip1.noc401.com

- corporate.vip2.noc401.com

- corporate.vip3.noc401.com

- corporate.vip8.noc401.com

- corporate.viplus1.noc401.com

We apologize for any inconvenience caused by this change. We will provide you with the updated upgrade date in this thread.

Update 2: We have successfully replaced the OS drive on the following servers, and the account restoration process is currently underway. At present, 20% of the restoration has been completed.

The servers that have undergone the OS drive replacement are as follows:

1. corporate.vip4.noc401.com

2. corporate.vip5.noc401.com

3. corporate.vip6.noc401.com

Update 2: The restore process was little slower than expected. Right now 80% of the restoration has been completed.

Update 3: We are pleased to announce that all accounts have been successfully restored and all services are now live. In the event that you encounter any issues on any of our sites, we kindly request that you reach out to us for assistance.

Thank you. 

Skynethosting.Net

Hello

We regret to inform you that a hardware connecting component failure reported at the Data Center. We would like to assure you that our dedicated DC support team is currently working on resolving this issue as a matter of utmost urgency. Rest assured, we will keep you updated on the progress and notify you promptly once the issue has been resolved.

Update 1 :  Faulty component replace and server up. But we noticed that Mysql server corrupted and sites shows database error intermittently. We have working on this issue and provide you and update. 

update 2 : We have successfully restored the database and all associated websites to full functionality. In case anydomain is facing issue, please open a ticket to us.

However, in order to prevent any potential issues in the future, we have decided to proceed with reinstalling the operating system. This proactive measure will ensure a more secure and stable environment for our systems.

Thank you for your understanding and patience.

Thank you. 

Skynethosting.Net

Hello

The server usvip1.noc81.com is not responding currently. 

We are making every effort to get this fixed and services restored as quickly as possible. We would keep the news updated.

Update 1 :  We have identified issue with OS drive, DC support team working on this issue. Expected down time is 4 to 6 hours.

Update2 :  We have fixed the issue on OS drive and rebooted the server. All service is live

Thank you. 

Skynethosting.Net

Hello,

We are pleased to announce that the server SGMINT1 will be moving from Equinix DC to Racks Central DC. Expect your server "sgmint1.noc401.com" to be offline for 2–3 hours starting on October 28 2023 10PM SGT. 

We will keep you informed about the progress through regular updates on this news thread. Should you have any questions or concerns regarding this matter, please do not hesitate to reach out to our dedicated technical support team.

Thank you for your understanding and cooperation.

 Best regards,

Skynethosting.Net

Hello,

We are pleased to announce that the server SGVIP4 will be moving from Equinix DC to Racks Central DC. Expect your server "sgvip4.noc401.com" to be offline for 2–3 hours starting on October 28 2023 10PM SGT. 

We will keep you informed about the progress through regular updates on this news thread. Should you have any questions or concerns regarding this matter, please do not hesitate to reach out to our dedicated technical support team.

Thank you for your understanding and cooperation.

 Best regards,

Skynethosting.Net

Hello,

We are pleased to announce that the server SGVIP5 will be moving within 2 hours from Equinix DC to Racks Central DC. Expect your server, sgvip5.noc401.com, to be offline for 2–3 hours starting on October 15, 2023. You should expect that your server will be taken off line at 10PM SGT 

We will keep you informed about the progress through regular updates on this news thread. Should you have any questions or concerns regarding this matter, please do not hesitate to reach out to our dedicated technical support team.

Thank you for your understanding and cooperation.

Update: Server relocation has been completed. The server is back online, and all services are stable now.

Best regards,

Skynethosting.Net